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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 30 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the convenience of having piping hot water at their disposal with the A5 Bottleless Water Cooler. They also appreciate how easy it is to install the water cooler, making it a great value for their money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Awesome, amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The filters are incredible. We're on a well with iron rich water, but this delivers the best water I've had. It's in my music studio, singers love the Hot, Cool, Cold options. My friend will walk from the main house out to the studio to get the best water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to buy anymore water bottles as soon as I install Avalon bottle-less water cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tasting water.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get the water flowing, it taste pretty darn good. No more stops to the water mill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waist Your Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these water filters. Within 3 months of use, one stopped working. I called Avalon with no help. I contacted Best Buy and was told: "I am sorry, but there is nothing we can do"!!! I feel deceived. How is it possible that bed product and customer service!!! One star to Best Buy and one star to Avalon product and customer service. So disappointed.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Marisa,

      We are so very sorry that you have had such trouble with your Avalon water cooler. I completely understand your frustration and I would like to personally assist you. Please contact our customer support team and ask for me directly. My name is Karissa and I am the Director of Avalon's customer support team. You can contact me using the support information but please be sure to ask directly for me. Our phone number is 1800-256-0695 and our email is [email protected]. I look forward to assisting you! Avalon

  • Rated 1 out of 5 stars

    Horrible Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived damaged like it was hit with a hammer on every panel. Outside box was perfect, so definitely a manufacturer issue. Company offered no replacement and had to drive to return it myself after having it delivered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Water temperature

    Rated 5 out of 5 stars

    Excellent Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used other water coolers in the past but this one is off the charts! It was so easy to install with the provided connectors. I did not need any plumbing experience. Installation took me about 15 minutes and I was done! The device looks very clean and sleak, perfect for my showroom where I set it up. And best of all the water tastes great with the double filter that comes with it. I highly recommend this!

    I would recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Sara! We are so happy to hear that you are enjoying your Avalon water cooler. Thank you for recommending and reviewing this cooler. Happy Hydrating! Avalon

  • Pros mentioned:
    Water temperature

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing......cold water, hot water. Excellent!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bottleless Water Dispenser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th Avalon A5 Bottleless Water dispenser I have ordered for our offices. We love them & are saving a ton of money since switching from bottled water dispensers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this exact Avalon water dispenser. It looks sharp and worked great for 3 years while it lasted. The unit recently stop making cold water. Now im stuck with drinking warm water in the blazing hot CA summer. There seems to be no solution to this problem online or anywhere and the warranty is only 1 year. They will just tell you to buy a new unit. My old Primo dispenser lasted me at least 6 years before the same problem occurred. For $245 this unit should last more than 3 years. Will not buy from Avalon again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t last long, one year only, After that period it went to the trash. unless you buy the extra protection for another year. I guess Avalon will give you a new one. I hope Avalon improves quality.

    No, I would not recommend this to a friend
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