Customer Ratings & Reviews

I liked the description of this product, particularly it getting rid of “junk” and speeding up processing time. Also, it is licensed for 5 devices; thus, I decided to give it a shot. Download and installation of the software went quickly and easily…. until I clicked on the final step to start the software. My screen went black, and my laptop was unresponsive. After a manual shutdown and reboot, I was able to get the software running. After a scan of my system, it advised me of several issues the needed fixing. I let it do so, and my computer was obviously running much faster. This really pleased me, and I was looking forward to installing on my other devices over the next few days. Unfortunately, my positive excitement was not to last. When I next logged on, the TuneUp software automatically ran, as it is scheduled to do. Next, I received an onscreen message that7 it had found more issues that needed to be dealt with. So, I clicked to let it do its thing. After it did, I did a restart as requested by the program. After the reset, to my upset, the logon and home screens were the Microsoft defaults, MS Edge rather than Explorer was the default browser, and ALL program icons saved on my screen were gone. Next, to my horror, ALL my files were gone. I essentially had a laptop reset to when it first came out of its box. Thankfully, this was not my primary laptop and I back up my files monthly, so I should be able to restore most of the files after I clean up the results of the disaster. Because of this experience, I certainly won’t be installing TuneUp on my other laptops and tablets! On the bright side, my laptop did run faster for at least a very short time.

Does this do the job? Yes. Barely. But it also constantly tries to upsale you about 10 other programs. So if you're cool with a program that does the job but comes with it's own ads that will annoy you to death, then this is definitely for you.

I installed per the instructions and ran the software, The function "Disk Doctor" got stuck at 88% of "Examining file name linkage" trying to scan my C drive for over a day. I tried again and got the same result. It's not worth my time to Uninstall, Reinstall and attempt to run this software again when there are so many alternatives out there. Also, all the negative commercial/Customer Service information about this company on consumer sites removes any desire for me to spend more time on this product than should be necessary for it to work.