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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 67 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the unlimited devices feature as a great value, allowing them to protect multiple devices with a single subscription. They also appreciate the product's user-friendly interface and affordable pricing. While some users experienced installation issues, many found the software easy to use and effective in detecting and removing malware and viruses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Rated 1 out of 5 stars

    Could not get this to load on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK I worked with the online team from AGV and they could NOT get it to work on my computer so now I am stuck with a 90 dollars drink coaster DONT BUY THIS PRODUCT BEST BUY SHOULD QUIT CARRYING THIS LINE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of my time and money. You can download this product for free online. You have to upgrade if you want it to maximize protection, then why buy this from the beginning?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I needed to keep my computer safe & clea. Made it run faster and work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps those files super clean and running smooooth

    I would recommend this to a friend
  • Cons mentioned:
    Installation issues

    Rated 1 out of 5 stars

    Terrible product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not properly install, and Best Buy won't give a refund. They say; Take it up with AVG. AVG says; We'll give a full refund if purchased directly from us, otherwise take it up with the retailer... Check out AVG's forum if you're thinking of buying this junk - you'll see all of the complaints. Wish I had. Now I wish Best Buy would do the right thing and provide a full refund - at least a store credit so I can buy a decent anti-virus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AVG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I to worked well I have no problems with my lap and pc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible security software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE OR DOWNLOAD ANY AVG SOFTWARE !!!!!! 2 days After purchasing AVG software my computer crashed..... Geek Squad had to remove 111 malware viruses..... plus AVG would not refund my money !!!!! DO NOT PURCHAS THIS JUNK !!!

    No, I would not recommend this to a friend
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