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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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63%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Wireless, Xbox

    Rated 5 out of 5 stars

    Axiim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For your wireless home speakers system, this wifi is great. It can work on your LG Nano tv, or I have it hooked up to my XBOX. Control of it on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Did not Open, but if does what is expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this would actually allow for wireless speaker ina room, it would be rs follow will great. We decided against the WiSA speakers, so we returned this. Built for HIGH END SPEAKERS Wondering if Wisa standard is well enough established to by.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnetic, Zero issues

    Rated 5 out of 5 stars

    WISA is the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with Klipsch WISA speakers and an LG CX. I didn't realize until tinkering with where to put it.. it's magnetic and can stick right on the back of the TV! Works great. Zero issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ear splitting, High pitched

    Rated 1 out of 5 stars

    Not Ready for PrimeTime!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Sony Bravia 75Z8H TV and the tinny, thin, metallic speakers on the TV were so horrid that I had to search out a solution with external speakers. Originally, I thought this WISA link would fit the bill as I purchased it to pair with Klipsch bookshelf speakers, a center channel, and a sub to go with it. The Klipsch speakers were WISA ready and this seemed like it would provide an excellent solution to the sound quality issue of my TV. The fist problem I encountered with this unit was the lack of ease in setting it up. If you are an Apple user, this is the first hurdle you will have to overcome. All my computers are Apple computers. My son happened to have a laptop gaming PC, but it’s not mine. This WISA puck can also use an XBOX to do the initial set up, but I don’t have one. I have a Nintendo Switch. That being said, I did the initial set up on the WISA with my son’s laptop and then connected this device to my new TV through the USB. That’s where the fun begins. In scanning, this unit found the bookshelf speakers but it would never identify the sub. No matter what I tried. I could not get it to identify the sub. Attempting to set up the bookshelf speakers resulted in some ear splitting sounds that were sonically torturous. It made my German Shepherd whine and made me cringe. And repeatedly, the speakers would make high pitched squealing feedback sounds, but never connect correctly. I could never get this unit to sync up with the speakers and it never found or identified the sub. After about 15 minutes of trying to troubleshoot this, I determined this was not the solution for me for my TV sound issues. This unit may work better if you have an Xbox you can use to dedicate a USB port for this to attach to. As far as using the USB on the new Sony Z8H, it doesn’t seem to work at all. Also, if you live behind Apple’s walled garden, this isn’t the system for you. I had this for one day and it, along with the Klipsch speakers, went back to Best Buy. It’s a nice idea in theory, but it wasn’t easy to set up at all - so much so that I never could get it set up to work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless, Xbox

    Rated 5 out of 5 stars

    links well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought klipsch wireless speakers use this with my xbox speakers are great

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Won't connect via laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed all directions to connect to Klipsch Reference speakers via Macbook and iPhone. After 4 hours of nothing, I took it into the nearest Best Buy. A team of 3 techs from their home theatre department worked for another hour. Their conclusion: it's pure junk. DON'T BUY IT. Wisa isn't ready yet. BTW, the couple of 5-star reviews on here look fake/paid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Zero issues

    Rated 5 out of 5 stars

    Great Wisa link

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Axiim teams up really well with my Klipsch system and I've had no problems yet.

    I would recommend this to a friend
  • Cons mentioned:
    Placement sensitive

    Rated 3 out of 5 stars

    Good idea, but placement location may matter a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well initially, but then has been spotty. seems to be quite sensitive to placement location.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Wouldn't work with my System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Klipsch Wireless Subwoofer , couldn't get it to connect , so i purchased this Axiim Wisa Ready Transmitter to hopefully solve my connection problem. Turns out you have to have Specific TV's , Xbox , etc. to use this WISA products. So , basically it just wasn't meant to be for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    This Axiim is nice!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this allows all the speaker’s to work on it’s on system, so no need for Bluetooth or WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Technology with Some Annoying Hurdles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some technical issues with this, but once I updated the firmware through the smartphone app everything started working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update the firmware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and it worked flawlessly untill I added the subwoofer. This resulted in all speaker sounds to cut out every 5 - 10 seconds. Turns out I needed to update the firmware via the app. Update was easy enough and straight forward. Connection has been flawless again since! Love the fact that bottom is magnetic. Was able to stick it behind the TV near the USB port. Overall, highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First transmitter I received started up fine, attempted to update, and failed halfway. Transmitter never worked after the update failed, and I had to exchange for another. Second transmitter started up fine, update went smoothly, and speakers connected without too much trouble. The phone app is pretty basic, but works. You can force surround sound and all channels on it but get varying audio results. There can also be a lag time when adjusting volume. Ive seen delays of up to 10 seconds, not sure what is causing this. Overall, I'd like to see a little more for my money, but it does the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic speaker device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item enables my speakers to function together with my TV. It really lets the sound resinate at a high level. I now am listening to a true high fidelity sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Wireless
    Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Works well with XBOX and Klipsch Speakers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Axiim WISA link is the best on the market. I'm using with the Klipsch bookshelf speakers. The sound is so great, I'm running a full 7.1 Dolby Surround with the subwoofer. It is amazing to have NO SPEAKER WIRES, just the electric wires. We plan on recarpeting our Gameroom and I was dreading taking up the wiring and putting it back down. Now, Literally, I can put surround sound in any room by simply plugging everything into standard wall outlets. The sound is amazing. One comment, occasionally, I will get a skip in sound. Some ay the updates are taking care of this. I have tried to contact Axiim, and got NOTHING. So don't expect great customer service. That is my only gripe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my OLED65C9 and Klipsch speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little product. Plugged it into my OLED via USB and setup was quick and easy. The Link app is a nice addition that allows you to adjust speaker volumes and use features like party mode and upmixing.

    I would recommend this to a friend