Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,928 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Geek squad installed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad installed the bar and it is perfect, great job
This reviewer received promo considerations or sweepstakes entry for writing a review.
The team arrived and did everything I needed. They explained the process and made it easy for me to understand. I would recommend the squad to everyone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The men came and connected everything. They made sure I knew how to operate the system and the remote. They were efficient and thorough. They took all the boxes and paper from the boxes with them and made sure we were happy with the product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to have many followup visits after the initial installments of a TV and a surround sound receiver for various reasons -- settings not working on the TV and/or receiver. The Geek Squad crew and the outside agent that was sent the last time did their best to connect and/or address the issue(s). There's some sense of peace of mind knowing I can reach out and book an appointment as the need arises. And they pretty much kept to the appointment time and kept me in the loop as to their arrival times.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Agent that came out to my home, was a kind, to the point individual. I had a unusual issue - I bought a NEW item, someone thought it was cute to ship me an open box of the sound bar and it came "from the local store". I gave him, the wrong item for the correct item - Life was merry