Customer Ratings & Reviews

This sound bar is the closest you can get to surround sound with out all of the trouble of installing numerous speakers.

The agents setup the Sonos Arc, gave us a tutorial and got our sound rocking in NO TIME!

I had to have many followup visits after the initial installments of a TV and a surround sound receiver for various reasons -- settings not working on the TV and/or receiver. The Geek Squad crew and the outside agent that was sent the last time did their best to connect and/or address the issue(s). There's some sense of peace of mind knowing I can reach out and book an appointment as the need arises. And they pretty much kept to the appointment time and kept me in the loop as to their arrival times.

This new sound bar adds a great high sound to the the house.

Very personable and knowledgeable installers. Very impressed with the cleanliness and knowledge of products looking forward to using Best buy again they're excellent with great management

Great to have a technical group of personnel with outstanding knowledge of different equipment in one location.

Gus & Team were fantastic!! Excellent customer service and very polite!! Explained everything well, and made sure I understood how to use equipment. Made sure that everything was clean and how it looked when they arrived, left nothing behind. I would definitely use them again. Even Taylor at the Canyon Springs store was AWESOME!!

Bruce came with a gregarious personality and lots of knowledge. He did what he was supposed to do and answered questions we had about other type of tech issues we were having. He promised to return with new product for us to purchase (google wifi mesh) in the next week.... he never followed through even though we texted back and forth... it all started out perfect but was disappointing in the end.

No problems with installation. Man knew what he was doing and completed job quickly.

Great sound product installed by great techs who are fast, courteous and delightful !

Best of the best. I would recommend the Geek Squad to anyone getting any tv, Soundbar etc from Best Buy. Smartest thing I ever did. Can't thank them enough!!!

Appointment time was good. Daniel was courteous and professional.

Very happy with the sound. I'm glad that I had Geek Squad get it set up for me.

Samsung washer had a line come loose after first week. Geek Squad Tech came out "bandaged" line until they could have another one shipped to may house. Repaired quickly, very friendly and competent. Did a great Job.

The technician was professional, polite and honest. He evaluated my soundbar problem in five minutes, made the adjustments and I was good to go. He even wore shoe covers in my home. I was elated!

Installation was done quickly and extremely well. Installers were knowledgeable, professional and friendly. However, I’m extremely upset about being told twice that I would not be charged and was.

I just love the sound as well as the way that the sound gets around the room! It just all comes together very nicely!

I bought a new home theater system. 85" TV, Blueray dvd player, apple 4k tv, amazon fire stick; yamaha receiver, Harmony Elite Remote. The geek squad came in mounted the tv to the wall, hooked up all the devices, programmed the remote to play all the devices; and then gave me a quick tutorial. They did a great job. Worth the money to have the professionals do it

I wanted the sound bar mounted directly under the TV. I had purchased a kit recommended by an I store Best Buy rep. The on-site tech explained that kit would have the speakers pointing towards the floor and suggested we use the brackets included with the kit instead. I didn’t realize there were wall brackets included with the speaker bar and the final install worked out great. I’ll be returning the separate mounting kit that I purchased

Never needed a sound bar but decided to try it with lg tv and couldn’t be happier !