Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 7,928 reviews
Rated 5 out of 5 stars
Geek Squad service AAA+++
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installed my new 55'' TV, soundbar, rear speakers, & sub woofer. They were very clean, worked fast, installed all my streaming apps, & wore masks. They then dialed everything in.
Highly recommend the Geek Squad!
Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Geek Squad Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The staff are so professional. They guided the whole process with me.They encouraged any questions. They were patient .not rushed. They appeared to love their job. Interaction was great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The setup of our soundbar by Geek Squad especially Nolan was so efficient and they are so helpful. It is a pleasure to have this set up our soundbar. They are the best!!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jake Boinura and associate Zaria were expert, friendly agents who answered all my questions regarding the new system and how to operate it. Great service! Thanks!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t see how the sound bar could have been proper spacing as level as can be. This day any age workers are as concerned with a job well done. Not the case with geek squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jon and his partner set up my TV put the old one downstairs and got that up and running, faster than I ever could. Think you are tv savvy and over fifty? you could probably use these guys.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish this was still included with the Total Tech membership. it has been removed from the new program. The new program has no real value to me for the cost.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad arrived right on time. They wasted no time setting up our new TV, sound bar, and Blu-Ray DVD player. Watching them go through all the steps to get these things running made us realize that we made a good choice going with the Geek Squad. We'd probably still be trying to get everything to work properly had we done it ourselves!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad gave us the best customer service ever. Was having problems with a receiver purchased over a year ago. We paid to have them come out and look into the installment process. They were so professional, on time, friendly and solved our problem. Well worth every penny.. Kudos to you guys
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers were excellent and set up a sound bar and surround speakers finding a way to set up all speakers in a difficult room so that you can hardly see any wires.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very knowledgeable and showed me how to do everything and then made sure I could do it. I was hoping it could be attached to the TV, but he wasn’t able to do that. Another group would. When I stopped by the store the part need to attach was not available, bummer.