Customer Ratings & Reviews

The agent did a wonderful job, connecting the TV ears to the sound bar and TV so they were all communicating with each other.

Best Buy Geeks do a wonderful job connecting everything where it should go. I would never be able to do what they do, so Thanks Geeks! Lucky to have you guys around!

The two Geek Squad service technicians who installed my equipment were very professional and pleasant. My equipment was also lined up perfectly on my tv console.

Jason, who hooked up the audio correctly, was so polite and knowledgeable that he made the installation easy. We added on remote set-up, which he also accomplished quickly. He showed us how to use all our components. We were super pleased with his service.

did a great job would recommend to any that need s to have the greek squad insrall

The agents did connected soundbar, subwoofer and rear speakers and showed me how to use all of my equipment. Absolute professionals. Thanks geeks your the best!

The technician was very efficient and neat with his installation and encouraged me to call him if we had any issues.

Geek squad installer was quick and professional. Answered all of our questions. Will always use the service. As a disabled veteran, I cannot kneel preventing me from installing the unit. I greatly appreciate the service Best Buy provides.

The Geek Squad set up my tv sound bar and hooked to my tv and showed me how to work the remote. They did it quickly and picked up all the packing paper and the boxes. I am very satisfied with the service.

The sound bar was installed, operational and running fine before they left. all questions were answered and future inquiries to be answered. Pleased I made the choice.

the agents mounted my tv and connected all my devices. They showed us how to find the apps and channels we wanted. They also moved the old tv upstairs. They were very friendly and helpful.

The techs had difficulty connecting my sound-bar to my remote, they claim that it was due to the type of remote I had but that is not correct, my previous sound bar was programmed to my remote

I bought the items that the Geek Squad guys recommended, and it has been a major upgrade. I really appreciate their expertise and kindness.

Agents set up my existing sound bar and ensured everything was perfect before leaving.

The two technicians did an excellent job setting up my bose sound at surround sound system. The technicians also assisted in setting up a receiver and 2 speakers to a CD player.

I had 2 guys show up and connect the sound system to our TV . I am sure we could have done it but didn't know if it would take more knowledge than we had. We could have done it. Feel the cost for having them come Is to high and I now know we could have done this part.

Geek Squad guys are the best. Now if they could only straighten out DISH repair guys. They came after Geek and now my Bose audio is off and I hear only TV sound. I can't afford to call you back to fix what they did.

My experience was a disaster and I still don’t have a TV and Sound Bar that work correctly. I have given up and am trying to live with it.......and the money I wasted on this purchase.

Erik was great and efficient. Knew the product well. Explained performance and features.

They did a great job getting it set up and explaining to us what to do if we needed to reset the TV.