Customer Ratings & Reviews

The agents replaced a defective sound bar with a new one. They were efficient,friendly and on time.

The TV setup seemed to be connected properly, until a few days later we've noticed the Yamaha receiver kept blanking out the sound. We finally just turned off the reciever and now just have tv audio. This TV Bravia sony TV keeps losing sound for no reason, causing me to have to reboot the tv more than a few times a day!! It's very frustrating, After ruining my day and nights of trying to binge watch, I will be calling Best buy tomm. I hope I dont have to pay ANOTHER fee to have the geek squad fix this!! #imfrustrated #thinkingofputtingahammertothisTV #verydissapointedveteran

I got the best installer from Geek Squad, at my home, and he did the best installaction possible in my equipments > Thank you GEEK SQUAD, for so good service and for so good capacitated employees

The Geek Squad agents that installed and set up our Harmony remote made it easy fo retired folks. If you don’t want to worry with the details, then this is one of Best Buy’s services!

Did a careful set up that works well. xxxxxxxxxxx!

Very quick and efficient. Good team and took time to explained how to use.

He got my sound bar working within minutes. Beet professional. Great hire!

This was probably the easiest part of the installation that the Geek Squad technicians did for us. All was OK.

what can I say, Oscar was great. Would call Geek Squad for all my audio & video service.

Mounted two TVs and set up an audio system, as well as cuttung the cable with a stresming sevice. All knowledgeable people and they don't leave ubtil you know how to operate everything

The tech did a great job! BUT I paid for a complete install of a sound bar, but the tech spent all of 15 minutes connecting the correct cables to the correct places after our grandkids had used connections for their stuff while visiting. There should be some provision for small jobs.

Excellent customer service would definitely recommend

We had the sound bar and wanted it connected to our new TV. Come to find out the connection was broken and they were unable to fix it.

He knew exactly what to do and got everything solved quickly!

I had the geek squad come and install a 75 inch TV and soundbar to the wall. The TV is not level and the crew did not install the soundbar, they said it needed brackets, which i was not told about when i bought the soundbar in-store. They left without getting the TV to work. I had to plug the cables in and set everything up. $200 for them to put the TV mount on the wall and lift the TV up. This was not a new TV purchase, the TV was sitting on a counter and the soundbar was sitting at the base. Easy job except for the weight of the TV. Use them again?? maybe.

I purchased a new Yamaha RXV-683 and wanted to have the Geek Squad set up the audio/video for several components. Very please with the work and knowledge of Cameron who was friendly and able to answer many of my questions.

The technicians installed the equipment and explained the functions in a very short amount of time. Good job!

Quickly and efficiently installed. Better audio now. Polite, courteous and professional Geek Squad crew

Our tech was awesome, what took him one hour would have taken me half a day... Super knowledgable.

I could not have set this up without them. They were fast, neat and knowledgeable. Plus the tv was too heavy for me do set it up alone.