Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys the geek squad sent were very knowledgeable and helpful, explaining all we needed to know after installing tv and hookup to our sound system, plus adding fire tv stick for us. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected our sound bar to our tv system. He also instructed me on how to use the system. I will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, a top notch operation.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and installed the product without a problem. They also took the time to explain the product to me since many products now come with limited instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional & extremely courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new TV and installed supporting devices and explained any questions we had in an highly knowledgeable manner,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install my tv and did setup showed by me how to work it they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation by the team. Fast, courteous and they made sure I was satisfied with the install before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and ready to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the television and sound system for us. I was given a tutoring session so I could run it proficiently. I was also given contact info in the event I needed to ask additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valdosta crew is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & efficient service from the crew in Valdosta Georgia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a Job Well Done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to set up the sound bar was efficient and capable. Good work was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup Very Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep set up the audio quickly, and did it so I could control the sound level with my cable remote. Therefore, I don't need the soundbar remote except to control the bass level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and called to install early. The agent was very impressive and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad connected everything quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard did a great job! They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION OF NEW TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and efficient as well as very pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustment was made to SB we brought earlier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bye to Sound bar set up to work with hearing aids on person and still be hear tv sound for those without hearing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does it RIGHT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job! They were like Santa’s elf’s. They were efficient and personal! I couldn’t have been any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set great information great advice they were just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, efficient & uncomplicated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the Geek Squad install my Flat Screen and Sound System. Took away all the complications of finding the right settings and making the project look good. Well worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lip sync errors not fixed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer could not cure lip sync errors even though house has 500mbps signal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Audio Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 in-ceiling Definitive Technology speakers installed, a Marantz receiver, & two Definitive Technology 8' high performance speakers installed. Over the sound is perfect for my media room. No issues with the audio setup so far.

    I would recommend this to a friend
Sponsored