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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 7,923 reviews
  • Rated 5 out of 5 stars

    sound up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents hooked my sound bar up to the internet. very quick and professional. He gave me solid information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rain was outstanding. What an asset to your company. She set up everything perfectly and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice young men that answered all of our quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that they connected our DirecTV and now we only have one remote. These two were wonderful and knew so much about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Audio Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a special arrangement for the sound account I have a hearing problem. The GEEK PERSON knew exactly what kind of set-up I needed. Believe me I was very sat6isfied. These guys know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek and squad agents when it comes to in home service good job keep up the outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Paul) was very knowledgeable, willing to educate an older man, was very presentable in demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team set up my ordered TV with no issues. They were professional and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did an excellent job. Showed up promptly on time and get me involved in every step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Peterson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Peterson did an excellent!!! Next week, I'm a new TV install and I would like him to do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG sound bar for big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are great people. Very smart. They connected my sound bar to a ten year old big screen. Very nice. Thanks Tom Meleek and Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad attached our additional speaker for the hard of hearing and programed it to operate from the new TV remote which now let's us have only one remote instead of two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sound bar and having Best Buy install it was not a bad idea at all it works perfect sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mica is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mica is great. I recommend him to do anyone’s repairs or set up any equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed the install quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound system and throughly instructed on how to use. They mounted all the speakers as well. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to deliver and set up my TV and surround sound system for my basement. They were fast and efficient. Expert service at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about the Geek Squad. They are efficient, arrived on time, and quick. They made sure I could use the equipment before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad's performance was excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful. After the sound system was installed, he reviewed its operation and answered all our questions. His manner was friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred a better quality sound connection to tv versus using a Bluetooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad set up for sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did an excellent set up ro pair my sound bar with my TV, and then paired with TV programming. Geek squad is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad deserves a standing ovation for their punctuality, their friendliness, as well as there field knowledge. True professionals at work!!!

    I would recommend this to a friend
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