Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7923 reviews
(7,923 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Still not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents switched my Bose sound bar setting from "Stereo" to "Surround Sound". This somewhat corrected the blurriness of the sound but now the bass resonates annoyingly. I was told there's no way to adjust. So it seems Im mostly dissatisfied with the sound bar.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable, friendly and professional. He also provided information to troubleshoot issues down the road.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech got my year old sound bar hooked up to my new TV and operating with the use of just one remote. Yay! He did an excellent job and I was so pleased with the set up.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect tuning job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to Best Buy Technician’s help set up my surroundsound stereo system in new television. They did a wonderful job! They were able to fix a few glitches that I had with ease.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Tech agents had soundbar installed in no time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech agents flawlessly installed my soundbar to my new tv.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome everything was done perfectly thank you do recommend
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
great tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so pleased by the young man that came to our house to connect up our new tv and soundbar. very patient and thorough and helpful! you have a great tech!!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived in the last 15 minutes of a four-hour window. I wish scheduling was more precise--this could influence my future use of this service. Helpful, but not enthusiastic.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Rushed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish we had more time. It seems as though they were rushed and didn't have the proper amount of time to spend here. Not the guys' fault. The schedule was just too full.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents did a great job with install. explained all details of installation
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing TV! Best purchase yet. We LOVE our new TV!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very competent and helpful. No need for further characters. The above should be enough.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
SoundBar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job of explaining how it worked and how to trouble shoot it.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional and knowledgeable about the instillation and set up of both the TV and surround sound equipment. They did a fast excellent job. They were nice and careful.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad gets it done quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad does it all and so courteous. Knowledgable. Highly recommend them.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 3 out of 5 stars
Plug it in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounts for the sound bar were already in place. All they did was plug it in .
This review is from Add-On Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and efficient service. Thank you!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
2nd Tech.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to require a 2nd tech to hook up head phones, which 1st Tech said they can't be hooked up. This review is for 2nd Tech that made everything right.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the TV mount, 65 inch tv, and sound bar! Great job! Highly recommend!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
needed soundbar put on 72" mounted tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went went fine. One guy showed up on time and realized he needed one more guy to help him lift. responded within 10 minutes and job was done as promised
This review is from Soundbar Setup
I would recommend this to a friend