Customer Ratings & Reviews

The tech was on time. The problem was quickly diagnostic and dove. The truck also found an additional problem and fixed that.

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This team who installed my tv and soundbar were excellent. Easy to understand, quick to complete and very thorough in their job. Would recommend them anytime.

The agents continued the solving of a non-problem. I spent $400 dollars on techs from two different companies to find out, by myself, that the mute button on the ROKU handset is on the side where it is hit by the webbing on my hand when I pick it up. Oh: also found how to change the channel. On the back, where my palm hits the buttons. Hours of running from store to store for nothing. Connecting Point didn’t do me any favors, either. Shame on all you techs who don't recognize that women over 70 aren't particularly tech savvy.

The service tech was very courteous and arrived on time. He quickly went to work to set my new television and setup the audio system on my home theater. Very pleased with the service

Wish I had called Geek Squad sooner, had I done so it would have saved so much time. I fully intend to take advantage of this service with every opportunity.

The Geek Squad was very efficient and setting up my TV. I was happy with their service

Did a great job setting up my new system and went above and beyond helping me deal with a passive subwoofer in my ceiling. Great job guys!

agent was prompt and courteous. he was very respectful and neat in his setup of my tv. answered all my questions and was very knowledgeable.

Prompt and courteous service provided by Manny. Would recommend to my friends.

Too many wires for me to move around. The cables are now neat behind theTVstand. Technician was great he was very helpful showing us how to use the many functions on the TV.

Agents attached new sound bar to tv very quickly, then asked if I had questions. Very satisfied with them.

The techs were excellent. Very knowledgeable and did great work installing a 86” tv. They took the time to be sure we understood how to operate everything

The agent was very knowledgeable and mounted TV just the way I wanted it Rt

Both men that came for the tv install were polite, knowledgeable and efficient. They went over everything in detail and did not leave until I understood my new products.

The agent's mounted my TV and installed my Audio receiver and subwoofer. They even configured my universal remote too. I'n really satisfied with their work.

Excellent customer service right on time never have to wait

This was my first time using the Geek Squad, they came on time and did a wonderful job. Tech was very polite and professional. Cleaned up, zip tied wires making the area very neat.

They know where all the cables and wires go! For the price, the service was fair and they were very informative when they set the items up. The program the remotes couldn't ask for more

He was on time, knowledgeable, courteous (didn't leave a mess!), thorough, answered questions patiently and understandably, and did the work much more quickly than I expected.