Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
More sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed as needed, professional Service with Geek Squad always good
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician connected and got sound bar working with our tv. Was very knowledgeable and professional.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
sound bar hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems like I did this already, but Levi and Gibson were great and did in very little time.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent technician, the best you have send
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Techinician really was very knowledgeable and also very helpful. Worked very fast and very detailed. I will recommend this technician all the time.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was fantastic and I was pleased that I can control the TV and soundbar with one remote.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Efficient Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful we can get in home service for any product we have purchased from Best Buy.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad, at its Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, professional and got the job done I’ve used geek squad, Three times in the past six months.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents did a great job with install. explained all details of installation
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Not bad, not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 65 inch TV has a fabulous picture, but the sound bar kept cutting out so a geek came to install another one. The new one works okay but requires a remote other than the TV remote to come on. So, the sound is good, the picture is great. I just wish they would work together. Maybe there was something I should have done to make these work together. Wish someone had told me.
This review is from Soundbar Setup
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers proffesionally installed all of my devices. Geek Squad was very professional and personable. Very satisfied overall.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad gets it done quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad does it all and so courteous. Knowledgable. Highly recommend them.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good instruction from the best teck Good instruction from the best teck Good instruction from the best teck Good instruction from the best teck
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech agent knew the best place to put the sound bar and where to position it relative to the TV. He explained the choices.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Tech was Fast and Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He repaired our speaker connectivity issues and got all speakers attached to TV and receiver within 30 minutes. It was great!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Completed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went well. Took less than 10 minutes. We’ll worth the cost.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Efficient installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a good, fast job in installing my home theatre system. My only complaint is that some of the workers lacked interpersonal skills. But no big deal: I am pleased with the results.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
set it up to work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set it up well but didn't have time to teach me to make adjustments. I can figure out some of it myself, but would have like more instructions on the many features that were available.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Joe was very knowledgeable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joe was very helpful and adjusted things that were missed by previous Squad members. I will ask for him in the future when needing the Squad again.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed sound bar quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected the sound bar and updated our internet connection. Very qualified and extremely helpful.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
GREAT AND PROFESSIONAL.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That guy was great , GREAt SERVICE, GREAT TECHNICIAN ! Thanks !!!
This review is from Soundbar Setup
I would recommend this to a friend