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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 7,923 reviews
  • Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Demonstated and answer all questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an install, sound package plus mounting and moving a previous TV. The guys were polite courteous. They didn't leave any mess and were speedy about it all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free service white the membership program. I would have paid for this it was so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe was very knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was very helpful and adjusted things that were missed by previous Squad members. I will ask for him in the future when needing the Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray Golak did a great job with the install of or new LG Nano Tv and also connecting the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices perfectly. Appreciate them also showing me how to use the new smart TV and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected tv and answered all my questions. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic audito/stereo set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was on time, efficient, and completed their task in a timely manor with no issues. We will definitely utilize Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. It has improved over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Penney of the Geek Squad installed my soundbar which works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very friendly and professional. They answered all my questions and I was very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome job. Thank you. Very nice crew arrived earl and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very good. Knowledgeable, helpful and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of all of the product I bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and very professional . And very knowledgeable about the products. Overall it was a great experience . His name was Grant Garrean . He and his friend were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my distortion pn the Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discussed the issue and made the right choice to replace the HDMI’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, were very friendly and helpful. Answered questions i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing cleaned up all the trash from boxes & etx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was prompt and knowledgeable. Highly recommend him and Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FamilyRoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marko was detailed, considerate and Thoughtful and cleaned up the mess to my Mom’s wants and needs on the placement of the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set it up to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up well but didn't have time to teach me to make adjustments. I can figure out some of it myself, but would have like more instructions on the many features that were available.

    I would recommend this to a friend
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