Customer Ratings & Reviews

The rep not only did a good job installing but gave us several ideas to consider to make the room even more of a entertainment center with latest tech

solved my problem and now computer works perfectly. Appointment on time and it was finished earlier than promised.

Why does one pay state tax for labor to install a product? This was to be a completed "Morning Install". Geek Squad Installer called about 9:30 and said he was in Granbury at a Friday morning and said he was on his way after another 30 minutes. We had a 1:00 p.m. appointment we canceled when 12:00 noon arrived. No call to say he was going to be later, but was late by hours. Never apologized or said why. Sold us a $50 long optical cable connector when I asked if there was a better way to connect the Q80 sound bar to the Q70 TV than the enclosed blue HDMI cable. Was it really needed for sound only? He took time and showed me his sales for selling "Extra" supplies and proudly said he was way "ahead" of many of his coworker installers' sales.... He ran the sound system to the MAX volume when testing his work and said "That's the max volume." Why did he have to run it to the max volume. Damage? I only know where the on/off button is on the sound bar's remote. He did program our older Direct TV controller to turn on the TV, TV sat. box, and the new Q80 sound bar, but I was not shown and still do not know how to operate the sound balance and midrange voice options. Not impressed with installer's HOURS LATENESS to morning appointment, making it a wasted afternoon, nor his social skills or his "Extra Sales" actions.

Purchased the tv mount and installed it myself. Very easy instructions and installed easily

I Only Use The Squad!! They Are The Best!! Had My Sound Bar & TV Ramped Up By Them..Very Friendly & Knowledgeable Tech!!

The tech guys were very professional. Answered all queations

Geek squad hooked up home theatre that worked great with one exception, sub woofer was plugged into wrong outlet. Geeks had to return and all is well now.

Very helpful and knowledgeable of installation and use of sonos

I have always been treated well by the Geek Squad on every visit.

For the life of me I couldn't fix my entertainment center after direct tv messed it up , Best Buy sent me two men and they had it back up and running within an hour

personable, great, respectful and quick. would highly recommend.

Geek Squad was very professional and knew exactly what they are doing.

They were professional and did a great job. After they were done they went over everything to make sure it worked and I knew how everything worked .

The geeks set up my new television, sound system as well as connected my cable. Quick, precision and answered all my questions. A real joy.

Prompt, courteous, professional and patient agents. Efficient and knowledgeable. A pleasure to work with.

Agents were fast friendly and knew their stuff. They even covered their shoes with bootie covers. Explained all the workings of my new TV.

Glad there's Geek Squad to connect all the electronics! They had it set up and working in no time.

The agents were very professional. They installed everything perfectly. Answered any question. Very satisfied El and Manny

Install was quick and easy. Geek squad was polite and easy to work with. Answered all our questions.

Very knowlegable and helpful! I love my soundbar and Geek Squad employee made it easy for me to enjoy it!