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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up home theatre that worked great with one exception, sub woofer was plugged into wrong outlet. Geeks had to return and all is well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonas install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job arrived on time explaining the product to me and how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric from Geek Squad was very professional, great technical knowledge plus great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did there installation admirably.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new TV and hooked up amplifier .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending so much on a TV and surround sound, I am very thankful I spent the extra money to make sure Geek Squad has my system up and running properly. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable specifically as it relates to sound bars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a great job. After they were done they went over everything to make sure it worked and I knew how everything worked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on to a soundbar connect. This worked well with a new TV purchased from Best Buy. Geek Squad is great as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Calibration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad calibrated the picture on my new TV. The picture is more realistic and I don't have the bright neon color hues anymore. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great, on time, polite, helpful. Even helped us hide the plethora of cables we had going around 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the life of me I couldn't fix my entertainment center after direct tv messed it up , Best Buy sent me two men and they had it back up and running within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad guy very helpful with set up and suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service staff. He was on time and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my equipment fast and where great to teach me how to operate my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. They were knowledgeable and quick. I would never have been able to set up the soundbar myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome. They recommended additional hardware to enhance the experience. They left me with a working knowledge of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team , took time setup and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock Your Socks, Off GOOD!! We never thought it could so GGRREEAATT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from Geek Squad total tech agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative was very knowledgeable in performing the services. He was very courteous and went out of his way to explain what he was doing.

    I would recommend this to a friend
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