Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7923 reviews
(7,923 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was knowledgeable, on time and extremely patient with us. His explanations were not full of tech impressive language, so we caught on quickly.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians were on time, productive and professional. They mounted a Samsung 55" TV in the master bedroom. Everything works great!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Took there time and did it right .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech guys did a great job mounting tv and sound bar .
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good however there is about a 1/2 second delay in the sound being heard compared to what’s being spoken on the TV
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar vonnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected great service !! Very personable, polite & detailed with the process all while expaining to me.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installer was great. Very timely and complete
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek SQuad is worth every thing they charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy does the best job of installing tv"s. They are neat clean and know what they are doing,!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work, done right the first time! These guys know their equipment and how it is supposed to be set up. Knowledgeable and helpful with teaching new equipment.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Scott’s system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great installing and explaining everything!!!!!!!!!!!!!!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Reliable and professional service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad staff were courteous, professional and made sure that our TV and sound bar were working effectively before departing.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
They did a fantastic job with connecting soundbar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very customer service efficient and very respectful of covid rules… per Best-buys policies.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Install was fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. They were very friendly and knew how to get the job done with no mess.
This review is from Soundbar Setup
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 2 out of 5 stars
Didn't seem to know anything just read Instructio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Man was very clumsy always stepping on my wires and knocking down my Wi-Fi. He even disconnected my cable H DMI. He never hooked it backup. You also could have studied a little bit on the stereo he put in. He never did tell me what app I could use it on.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to get everything hooked up and working before leaving without any issues.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
They were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my tv and sound system and set it up. Perfect group ... very knowledgeable and resourceful.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent technician and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went as smoothly as it could. Face masks and social distancing worked perfectly. Technician went over and beyond.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job Geek Dquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a wonderful job on putting up the soundbar to match out Don't A90J.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad comes through again...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used The Geek Squad numerous times. Their Technicians are always knowledgeable and pleasant to work with even though I must test their patience at times.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were on time and did a great job cleaned up and we’re very professional
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having a problem with dialogue being out of sync with picture on our new TV. Gèek Squad came and corrected the issue.
This review is from Add-On Soundbar Setup
I would recommend this to a friend