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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7925 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,925 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wirerless. It was easy to install. Sounds great. Looks good

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected my sound bar to my TV, they did an outstanding job they explained to me how to connect it properly to the TV. They answered all my questions Thanks for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job in installation of soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was installed by mounting it on brackets on tv. Richie did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great,hooked everything up, explained how it all works. Thank you! Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV sound components installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple new electronic equipment components installed at same visit with exceptional service. The tech was on time, knew exactly what and how to connect my new equipment, and made sure I was well informed how to operate it before leaving for his next appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed the tv with mount and soundbar quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount the tv and soundbar did an excellent job. Very clear, to open the box and measurements made sure the tv work and soundbar together.i would definitely use them again Miguel and assistant they

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set and Soundbar were installed as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Samsung 55" TV set installed and Sound Bar reconnected so that system worked perfectly except for one glitch. When installing the TV set, access to Wi Fi was required. In connecting, the Wi Fi to my printer, which Geek Squad had installed earlier was disconnected. I now have no printer connection.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad top notch installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men arrived with my 85" Samsung TV. They unpacked it and carried it in side of my house like professionals that did it a 100 before. Installed it on the wall at my required height. Wow! What a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was easy to schedule, arrived on time, and fixed our issues very rapidly. The technician answered all my questions and taught me more about how to configure our system. He even had upgrade cables in his truck so that we could complete the installation in the same visit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installation of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek was prompt, professional and helpful as he installed our sound bar. He even shared his phone number and told us to call if we had any additional questions. Geek Squad has been very helpful when we have needed their assistance. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Baring any issues, another job well don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was purchased to inprove the sound quality since new TVs are not sold based upon the sound they produce. They had some issued setting mine up to include TV, PS5 and my home theater but finally got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Richer sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar really enhances the viewing experience. It sounds much richer than the regular sound on the 65" tv we have. The geek squad tech who delivered it was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation setup Hreat Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and showed me how to do it and adjustments as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Worth The Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team hooked up my new 65"TCL TV and then installed the soundbar explaining it's functions and answered any questions in a way I could understand. They were worth every penny of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad rep fixed our Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very professional and knowledgeable. He fixed our issue with our Klipsch Sound Bar in good time . We are now enjoying our Home theater again . Many thanks to Best Buy !! Many thanks to Harold !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product system and Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product LG TV AND SOUNDBAR....PICTURE IS LIKE YOU ARE ON THE MOVIE SET .THE SOUND BAR VERY DIVERSE YOU Can SWITCH TO DIALOGUE OR 5 DIFFERENT ACTION SOUNDS...EVEN WITH BRIGHT SUN LIGHT IN THE ROOM,THE 65" LG TV HAS AN EXCELLENT PICTURE...Never have seen a tv picture like this ,truly spectacular HIGH DEFINITION for the $2500 price

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents set up the sound bar and connected it to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Services: Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fabulous job installing my Soundbar, and gave me many great tips while they were working. I very much appreciated their service

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Servie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need the new soundbar. The young man, Kevin (I think that was his name) simply used a code and was able to connect our old bar to the new TV, He was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony and best buy are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kirk Mcginty is the very best geek squad tech in the world!!! He installed my new sony sound bar and woofer with dolby atmos. this sound system,for the money, is the best i have ever heard! Dolby Atmos is a whole new world of sound!

    I would recommend this to a friend
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