Customer Ratings & Reviews

Geek squad hooked up my surround sound, DVD and tuner to all speakers. Great work, very friendly.

I bought a new pioneer elite receiver and I did not want to mess with the surround sound speaker wires. The geek squad rep showed up on time, gave me a half an hour in advance notice, was efficient and kind and answered all my questions. Definitely worth paying the price and not having the hassle of installation and removal of my old receiver.

This soundbar works well with it's satellite speakers. I had to place the satellite speakers in front due to the configuration of the room so I have lost some of the surround sound effects but it still provides great sound.

Chris did a Great Job, however a few days later we noticed mouths on t.v. were not matching sound. I had to return 3 HDMI cables that Chris did not use at the 119th Best Buy since I was in that area. I decided to discuss this problem with associates in the t.v. dept. & it was suggested I purchase a Carbon HDMI cable & could return if it didn't work. Appointment set up & David was are technician, however he thought it was our cable service? I then called Spectrum & they said there box was ok.?? David will be returning to calibrate Dec. We may have to return the sound bar or everything due to we did not have this problem with other Samsung that was hooked up to a Bose system with same cable box. Frustrated that problem can't be solved. All we wanted was a new t.v. We realize now the newer technology is faster & has more bells & whistles, but we don't even enjoy the new t.v. Seems as though is is only the cable channels, but we want to watch all of them without a speech delay. FRUSTRATED & NO REAL ANSWERS.

Pricey...since mounting is extra after set up. Again, Lamar did an awesome job!

He did a great job of setting up the sound bar and helping us get used to using it. The remote is very good and easy to operate.

I didn't need the new soundbar. The young man, Kevin (I think that was his name) simply used a code and was able to connect our old bar to the new TV, He was fantastic!

He did a great job and fixed it in no time. If the original geek squad installers had done it correctly, this would not have been necessary (they had the plug from the DVD player to the sound bar put in upside down). So I paid for the same installation twice.

This soundbar really enhances the viewing experience. It sounds much richer than the regular sound on the 65" tv we have. The geek squad tech who delivered it was on time and very professional.

James (older) did a great job. Everything is working perfectly, just wished we would have called Geek Squad sooner. Highly recommend

Tech came right to work and installed the sound bar than went over how to use. Than even tested it for us to see if we liked it

Two men arrived with my 85" Samsung TV. They unpacked it and carried it in side of my house like professionals that did it a 100 before. Installed it on the wall at my required height. Wow! What a great job.

They explained everything they were going to do and how everything is going . Evyn and Katie were very friendly and knew what they were doing. Because of the work they did and got the internet going the way I needed it. I will only have the Geek Squad come to my house when I have a problem.

The Geek team hooked up my new 65"TCL TV and then installed the soundbar explaining it's functions and answered any questions in a way I could understand. They were worth every penny of the cost.

The guys that came to mount the tv and soundbar did an excellent job. Very clear, to open the box and measurements made sure the tv work and soundbar together.i would definitely use them again Miguel and assistant they

The man that came to install was very knowledgeable. He called and set up an arrive time and was here promptly. He showed me all I needed to know to operate it and did the install quickly and efficiently and could not have been more polite!

The Agents hooked up the soundbar and adjusted all the settings! It really makes a big difference in a large room!! So happy with this add on!!

The two Geek Squad team members 1st removed the existing TV, moved it to another room, built the base where the new TV was to sit, installed the TV, sound bar, Apple TV and Blu ray player, tested everything, then took the time to show me how to work my new devices. Very happy with the work, great couple of guys.

Sound bar was purchased to inprove the sound quality since new TVs are not sold based upon the sound they produce. They had some issued setting mine up to include TV, PS5 and my home theater but finally got it done.

I was concerned that I wouldn't be able to install the sound bar on a 10+ year old tv. However, Geek Squad did a great job. Well worth the money.