Customer Ratings & Reviews

The Geek Squad guys were great,hooked everything up, explained how it all works. Thank you! Geek Squad

They did a fabulous job installing my Soundbar, and gave me many great tips while they were working. I very much appreciated their service

Great representative and service. Done in very quick time.

The agents mounted and installed my TV and sound bar quickly and efficiently. They instructed me on the use and operation of different features on my remote and TV,

This guys saved me lots of aggravation when they hook my Sonos soundbar to my Sony TV and the ARC set up wasn’t working and come to find out that Sony pushed a firmware update and finding out that Sony has a history of not playing nice with other manufacturers in many cases.

The technician was able to setup my sound system and the speaker is working

agent couldn't mount it since they didn't have the required under tv mount; no one at the store suggested it. I must return to the store to get the proper mount. The Geek squad must then return to install it & the soundbar=a pain in the .....

The only thing Geek Squad could've done better with this is to actually cook me dinner. They're terrific, and the tech got everything up and running easily, patient with me in the learning process. 'Customer for life.

Soundbar was installed by mounting it on brackets on tv. Richie did a great job.

The crew that came to my house did an outstanding job hooking up all my equipment and took the time to help me set up and learn all the features and functions.

We are so happy that the staff at our local Best Buy in Davenport, worked with us to get the best sound possible with our sound system. We have never seen such dedication to see that we were satisfied. It took several Geek Squad trips and replacement sound bars to make it right, but it finally happened. THANK YOU.

The Geek Squad Technicians were excellent. Very courteous, conscientious and through when setting up the system I love the Geek Squad I don’t know what I would do without them

Had a JBL soundbar put in by the Geek Squad (Matthew and Bruce). These two did an excellent job at making sure the system was working to my satisfaction. And I thank them for that.

The Agents hooked up the soundbar and adjusted all the settings! It really makes a big difference in a large room!! So happy with this add on!!

I was concerned that I wouldn't be able to install the sound bar on a 10+ year old tv. However, Geek Squad did a great job. Well worth the money.

the Total Tech individuals that hooked up our Samsung 950 series sound bar to our new Samsung QN75QN90B TV were very professional and I would recommend them to anyone that asked who to use.

James (older) did a great job. Everything is working perfectly, just wished we would have called Geek Squad sooner. Highly recommend

The Geek Squad Technician That came to my house was excellent She knew exactly what to do Even when the soundbar wasn’t working she continued working until finally she got it working again I would ask for her the next time I need Service She is an asset to your company

The Geek Squad did a wonderful job setting up my new TV with my soundbar system. They were professional, prompt and knowledgeable of my equipment. They protected my space by wearing mask and shoe coverings. I recommend you put your tech needs in their hands.

Installers showed up on time, did set-up right away. Demonstrated use and adjustments on system. They made sure we were completely satisfied with our Sonos sound bar after our dissatisfaction with a Bose system.