Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 7,928 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
" Cool Guys"
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys were very professional and knowledgeable with the product they installed.
They gave my wife and I tips on how to operate and how properly maintenance .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad rep competently corrected tv and sound bar connections. We were pleased with his expertise and experience regarding these devices. We have learned to only schedule the Geek Squad for electronic installations.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so impressed with the 2 technicians who came to my house. They were knowledgeable and polite finished in a good time frame. I'm very happy with this service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Curt, Chuck and Nick were very professional. Everything worked as well as I could have hoped for. They made sure we understood exactly how the system works and what to expect from each unit. Such a credit to the organization.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have an older Sony home theater surround sound system. The installation technician, Dave Thomas, was able to connect our new 4K TV to it and it sounds GREAT! He even deactivated the sound control on the TV so that the DirecTV remote controls the volume on the home theater amplifier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The G Squad integrated Sonos amps into my home audio system as the previous system constantly buffered in and out. Once they set it all up they took time to show us the ins and outs of the new setup. No more issues and easy to use!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technicians who set up my sound bar did an excellent job. Maalik S. did a great job explaining it to me. I do have one suggestion. The second technician who set up the subwoofer should have asked me if the location he used was acceptable. I was not brought into the decision-making of where to place it. That's minor thing to me but the location should have been discussed. However, it won't detract from my excellent rating.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gregory and Patrick were fantastic.
Really took their time and explaining issues.
Unfortunately after they left I noticed subwoofer was not producing sound.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents connected a sound bar to my TV set up in my basement and set up my new stereo system with a turntable in my living room/ dining room. They quick and clean. Also took the time to explain how to operate everything.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar is much better than the 2 way bar. This I understand has 3 part sound. We wear hearing aids and this really helps divide the voice sound out so we can understand them. I rarely give excellent because nothing is perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They mounted my T Vand surround system quickly. The TV was mounted nicely on the wall with no cables visible. The surround system is mounted on our ceiling. So far It is working beautiful and I like how it sounds. Thank you Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad is great. The two techs brought in all of the equipment. TV, Mount, sound bar and speakers. Unboxed all and started the process. When complete they picked up all of the packing and boxes and loaded on there truck for disposable. No mess. All of the controls and functions were explained. Very professional and helpful