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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,928 reviews
  • Rated 5 out of 5 stars

    STELLAR ALL AROUND SERVICE!!!! SOLID 10 STARS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon gave me a courtesy call about an hour and a half before their scheduled time. Then arrived an hour or so later with his assistant Trey. I let them in; showed the set up area for the T.V. and they went straight to work! I left them alone to do what they do and before I knew it; they finished! Took the time to show me the features, set up the apps, cleaned up and left. They were on-time; quick - fast - efficient - personable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with ease and the install person was extremely helpful in his instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GeekSquid installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech did a great job setting up the sound bar. he was knowledgeable and made sure I understood how it worked. He even asked if I had any questions on anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad strike again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry professional and easy to talk to, it looked like they were never there, great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great work always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. explained what doing throughout figuring out what equipment was not working. thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, efficient, knowledgeable and professional. He was exceptional in every aspect of installation and customer information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Destroys Old Woman’s Fear of Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “geekers” installed product and trained me so fast that I’m trying to think of myself as a tech wizard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with installer and his knowledge of installation of bose 900 soundbar and pairing devices. Friendly and on time with appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really like this soundbar. It produces a great sound.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Outdated Sound Bar Connection to New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job connecting my Sony sound bar! A bit confusing, as 3 year old sound bar model was not in the pull down menu, but the guys made it work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sent a team a professional team to install our new TV. Work was done professionally and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job of setting up the sound bar and helping us get used to using it. The remote is very good and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad did a great job on my 55” TV/sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed the installation of my 55” TV and sound bar perfectly. Certainly eliminated the headache of doing it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad connects Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived at the appointed time wearing the proper Covid safety attire. They examined my my system and correctly made the right connections. My system now sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yeah, worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to hook this up were great - very knowledgeable and shared some great tips for using the stuff they were installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing the sound bar along with my new TV, explaining the components and how to control volume and bass levels. Valuable service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time & called 20 mins before arrival. Where Very Polite and i noticed they put on Shoe Covers before entering my home. Professional all the way! Great Experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my receiver very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed my old receiver and installed my new Denon receiver and connected all devices. Did the set up fast and efficiently. Gave me advice regarding apps for the receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very friendly and professional, his said that6 all was in order no problem with new Soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my Soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and relocated my speakers to provide surroundsound. They were efficient and friendly. They cleaned up after themselves. The whole experience was good.

    I would recommend this to a friend
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