Customer Ratings & Reviews

Geek Squad member was. very knowledgable. Spent time making sure I felt comfortable.

Sound bar was installed in just a few minutes, and it's working perfectly.

Agent set up my three Sonos sound bars and explained to us how to use the app. We were very pleased with his work.

I had the Geek Squad in my home to mount 3 TVs. The technician was professional courteous and knowledgeable. I have The Geek Squad Total Tech service and was supposed to receive a discount for TV mounting. When it was time to pay I had to spend an hour on the phone trying to get the billing correct because this is a new pilot program and no one knew what was going on. The person who set up the service when I called did not bill it correctly and they were charging me over $500 when it should have been only $150. Throughout all of this the technician remained professional and courteous. After a little more than an hour they finally got the bill correct. The service would have received 5 Stars if not for the mix up. Overall I was satisfied with the service, but annoyed with the billing confusion and wasted time.

We were called and given a time window. Technician called to let us know he was on his way. Arrived in timely manner. Installed sound bar and explained how it works. He was pleasant and did the job correctly.

very professional quck and easy easy installation thay were in and out

Service was outstanding. Geek Squad Andrewl was very knowledgeable. Installed sound bar and connected to other Sonos speakers easily. Would use him again.

The geek Squad connected everything to my TV and Sound Bar correctly and spent time explaining how to use all the controls on my remote

I am glad I decided to spend the extra money for the setup. I usually set up on my own but the team made sure everything was perfect with picture and sound and exactly what I like before they left!

The technician did a great job in installing the system and was very courteous . Would highly recommend the product and service.

The geek squad came and did a nice job installing my sound bar patiently showed me the features, and when I had further issues at a later date they came back at no charge,

Geek Squad gets the best results for a complicated home theater to install compared at the best price giving maximum satisfaction by highly qualified technicians I find is a must!

The guys were fast & positioned everything where I wanted it to go. They were very knowledgeable & explained everything perfectly. Would totally recommend to a friend.

The agents hooked up our new sound bar and mounted our TV. As always, they did an excellent job -- very professional and personable.

The agents connected my TV and Netflix they explained the process of how to program and how to use the remotes.

The installers were polite, answered all my questions and set sound level to what i needed. Could not have set this up on my own.

We love the quality of sound from this affordable sound bar. Geek Squad to only minutes to set it up and hauled away our boxes.

The Geek Squad was knowledgeable and professional in their actions and personable in their interactions with us and did an excellent job of connecting our sound bar.

.Agent connected soundbar and then made sure my Harmony remote worked with it and the TV.

They were prompt in their work and respectful. When asking questions they would be more than happy to answer.