Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Excellent Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best representatives from Geek Squad as well. Well knowledgeable and give best support
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Installation of Soundbar to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always done the best installations and trouble shooting. Needed help connecting to TV because the wall mount was sticking. TV is so thin, was afraid of cracking the screen, plus I was using all the HDMI ports.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
H&G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys were equipped, personable, had necessary knowledge- overall did a fabulous job!!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Professionally done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen were very professional with all the installation and very helpful in setting it all up.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Set up soundbar on new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup my soundbar connected to my tv and showed me how to use it. Very professional and prompt.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our TV and Bravia Theatre U
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zach and Josh are such a great team. They were very professional and answered all our questions. If I need any more help I will be sure to get them to come help us again. Thank you Zach and Josh!
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
LG plus Bose: can't beat the combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the rich, vivid, brilliant picture on my new LG 4K smart TV. Geek Squad was able to connect my Bose sound system to the TV. The result? Great picture. Vibrant sound. Thanks, guys!
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fabulous Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected Soundbar with ease. Geek Squad installed and transferred all my data from my old computer to my new one with ease. We are happy!
This review is from Soundbar Setup
No, I would not recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and walked us through the setup and operations of the product.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 3 out of 5 stars
Not really great in my situation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the TCL 75 series 8 to my Onkyo receiver. Connection via HDMI simple enough. I have pre 4K receiver with PlayStation 5 direct to 4K TV. Using return channel (ARC) on HDMI without video makes receiver setup complicated. Reading the instructions beforehand, explains they don't perform complicated configuration setups. Would have skipped the cost of this in my case if I'd have realized this ahead of time.
This review is from Add-On Soundbar Setup
No, I would not recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek is a positive group which benefits both Best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen knew what to do and went about it quickly and efficiently.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar is amazing and great quality! the tone and quality is top notch
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carl and RJ did an excellent job setting up and explaining things. They also helped me set up streaming apps.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Home set up was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents correctly installed all of the equipment we ordered, and they also patiently explained to us how to use each component. It was a very satisfying installation.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Eliminated my setup frustration.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did in minutes what would have taken me hours and a lot of frustration.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Michael if the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are referring to Michael Ivy, I would award this man 13 stars. Instead of installing a new sound bar and TV, he fixed our old one -- which is what I wanted done in the first place. THEN he volunteered to follow up to be sure we received a refund. Way, way beyond what we expected!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Sound bar connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech team connect my sound bar and showed me how to use. They also mounted TV and made sure everything was working properly
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
excellent service, made things simpler with 1 rem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay was able to check out the New TV set up with the soundbar working, dvd player and put all the devices on 1 remote. Now our life is simple. Yeah! Thanks, Jay.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great service all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service instAlling sound bar and answering questions
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
WIN! WIN!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good products were installed, and the Geek Squad showed us how to use them.
This review is from Soundbar Setup
I would recommend this to a friend