Customer Ratings & Reviews

I had the Geek Squad in my home to mount 3 TVs. The technician was professional courteous and knowledgeable. I have The Geek Squad Total Tech service and was supposed to receive a discount for TV mounting. When it was time to pay I had to spend an hour on the phone trying to get the billing correct because this is a new pilot program and no one knew what was going on. The person who set up the service when I called did not bill it correctly and they were charging me over $500 when it should have been only $150. Throughout all of this the technician remained professional and courteous. After a little more than an hour they finally got the bill correct. The service would have received 5 Stars if not for the mix up. Overall I was satisfied with the service, but annoyed with the billing confusion and wasted time.

We were called and given a time window. Technician called to let us know he was on his way. Arrived in timely manner. Installed sound bar and explained how it works. He was pleasant and did the job correctly.

I am glad I decided to spend the extra money for the setup. I usually set up on my own but the team made sure everything was perfect with picture and sound and exactly what I like before they left!

One of the best representatives from Geek Squad as well. Well knowledgeable and give best support

The agents did a great job connecting our soundbar.

the sound bar is amazing and great quality! the tone and quality is top notch

Geek Squad gets the best results for a complicated home theater to install compared at the best price giving maximum satisfaction by highly qualified technicians I find is a must!

The guys were fast & positioned everything where I wanted it to go. They were very knowledgeable & explained everything perfectly. Would totally recommend to a friend.

Gentlemen were very professional with all the installation and very helpful in setting it all up.

They did in minutes what would have taken me hours and a lot of frustration.

Geek employee was awesome, set up the sound bar and helped us with the remote issues we were having with the TV.

Sounds great , very happy with the sound bar.xxxxxxxxxxxxxx

The Geek Squad guys were equipped, personable, had necessary knowledge- overall did a fabulous job!!!

The Geek Squad was knowledgeable and professional in their actions and personable in their interactions with us and did an excellent job of connecting our sound bar.

The agent installed my soundbar no problem hassle free and it sounds fantastic!! He even took the box with him to recycle.

The sound bar was not acting up when Tom was here. I recoded on phone and he came back. He reset settings. Still acts up but less time. Was going on for hours now minutes.

The good products were installed, and the Geek Squad showed us how to use them.

They mounted the sound bar to the tv and then then to the wall with no trouble and it worked and sounded great. Perfect job with placement excellent.

Installation was done professionally and the Geek Squad was great! They answered all our questions and were very helpful!

The technician was extremely knowledgeable and fixed the many issues we were having. VERY pleased with our service and the expertise. Well worth the service call.