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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,928 reviews
  • Rated 5 out of 5 stars

    On Site Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-site Tech was great. Very smart, efficient, resourceful, respectful of my home and congenial

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect installation with a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung soundbar which works perfect with my TV; especially since it’s been hooked up correctly. Terrific Geek Squad team.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the connecting of our sound bar and it sounds wonderful. They did a great job..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for the sound bar were difficult to follow, the that did the install was very good. The bar does what I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    The work is done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man was patient and understanding with me. I did not hear him call my phone because it was charging in another room. He came back later to install. I will say, though, that he was reluctant to move all the equipment where it should be because it meant taking the straps off the wires that were already there, and restrapping them. Eventually, he decided to do it because there was no other way around it. He did not show us how to work the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are higher and lower priced sound n=bars out there but this LG 5 channel mid priced unit met my needs. Affordable and buying the TV mounting bracket was worth the extra money. That way the sound bar moves with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps the hearing impaired!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thinking we actually needed a sound bar we bought one after listening to our Best Buy sales person. Oh my gosh.....are we ever glad we did. What a huge difference for us and especially for the "guy" of the house who only has hearing in one ear and wears a hearing aid. This has made a huge difference for him. Thanks to the great sales personnel at Best Buy, we always listen and this time really listened and what a life changer this Bose soundbar is. We also got the universal remote installed and life is definitely good. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were very happy with the installation and professional service. Totally stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an awesome job. They rehung my tv so the sound bar fit perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable, professional, and personable. Awesome job by the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad agent hooked up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get the sound bar working with the surround sound. It took some thought but he figured it out & got everything connected & working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Perfect mounting and no mess. Very efficient. Highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Sound bar by Klipsch Cinema 600, this will rattle your windows.....and upset your neighbors :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jnn4150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best service ever from Cordova and his helper! Knowledgeable and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch installation. Everything done quickly, cleanly and properly. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The geek was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" arrived on time and did a thorough, neat job. He also explained how the sound bar worked and left the job site in very good order.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my sound bar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was ver polite and knowledgeable. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos system- exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new Sonos system - great job, efficient, and knowledgeable. The sound system was tailored to the room with the Sonos app with easy instructions from installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came out and did a set-up of my new home theater. Unboxed everything, hooked it up, showed me how to use it and took all the packaging away. Nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and cleaned up who wouldn’t be happy with the services very professional

    I would recommend this to a friend
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