Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,928 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
It is good!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great soundbar overall. Easy set up. I will recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys".
We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Paul the service agent installed the sound bar quickly. My only complaint is the instructions from Samsung were VERY limited and it took quite a while for me to get the sound adjusted. I'm not sure it is. Is it possible to have a service agent come to my home to check this??
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad were very professional and friendly. The set up the tv and soundbar and when they left we were all set up.
They answered all our questions without hesitation and in a friendly tone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your team is amazing. They always do a great job. I value my relationship with Best Buy and the Geek Squad. Look forward to continued good service in the future.