Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7925 reviews
(7,925 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and installation except for blocked sensor on TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Wonderful service and Wonderful Gentleman who was
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service and Wonderful Gentleman who was Knowledgeable and Extremely Professional !!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
These are the tech problem solvers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a group of technicians who a. know what to do b. know how to explain c. are civil, even kind, to customers. This service is a godsend.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
The installer was great, "Gab" took the time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gab was great, he took the time to explain and answered all questions. Very knowledgeable and neat. Made the experience very comfortable.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
great geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech did a great job installing and explaining things
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Ed is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ed and Jamie are the BEST. Meticulous installation!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and excellent installation of both my new TV and sound bar
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
So happy we decided to add the sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and connection was fantastic! Why would anyone not use the Geek Squad!!!
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in ,hook up the bar and left He was very polite and new what he was doing
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
JimL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound took a little patience getting base to connect
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, LG TV and Soundbar needed a little aid in connecting for BEST SOUND
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
ON TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and very fast. Quick and easy installation for them.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good service. Friendly, knowledgeable, and professional
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
wonderful installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my speakers in my ceiling from the attic. They took great care in the installation...very pleased
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rocks on all there installs wish I could keep them instead of the manuals
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 work orders, the 3 different Geek Squad agents connected all my devices probably.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
THANK YOU GEEK SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed our TV & Sound Bar. It was complicated because husband uses earphones. The guys hooked things up fine. After a few days we noticed that the sound didn't sync with the lip movement of whomever was speaking, so we called Geek Squad to see if there was something we could do to fix it. They set up an appointment for in-home fix which took place a couple of days later. They knew exactly how to fix it. THANK YOU GEEK SQUAD!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like excellent sound this the sound bar for you.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great job installing sound bar and subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the install! Professional and friendly installers. Answered all my questions. Quick and easy install.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Professional and pleasant!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my tv and my soundbar and demonstrated how to use the remote to control them both. They were professional and pleasant. Thank you!
This review is from Add-On Soundbar Setup
I would recommend this to a friend