Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 7,928 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Geeks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys really know their stuff! They were able to troubleshoot stuff that I had no clue where to even start!! Neat and clean installation, too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice people with good knowledge of product. Nut still had issues when setting this product up. Were great with their cleanup but could not fine the remote to this product after they left. Nice that they had put an app on my phone which helped but menable instructions about how to use it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent installed and connected the TV, Blu-ray player and Sound bar very quickly. He tied all the cables into a nice Bundle and fixed them so they were barely visible. He got the TV working but could not interface it with my provider, Comcast due to a problem with the DVR Box. Also would not be able to sync the new TV with the Xfinity Remote due to the wrong router had been installed by Xfinity. I would have to get a new equipment from Comcast before job can be finished.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad recommended mounting the soundbar to the TV instead of putting it on our console and I’m so happy I had them do it. I love that the sound follows the direction the TV is turned to so that we can clearly hear it when in another room
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did an amazing job here. They installed everything very quickly and went above and beyond to not make any kind of mess. We have built in speakers in the walls and for a long time the subwoofer setup into these speakers wasn't working. The Geek Squad crew noticed this issue, was really dedicated and investigated where this wiring went and figured out how to fix the wiring setup. I really appreciate everything they did, they truly went above and beyond here!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers were on time and friendly. They installed a new sound bar and took the old one away to be discarded and all took place in a short period of time.