Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup my new LG tv so that it worked with my Sonos system. Got the indoor antennae working and showed me how to cast pictures/video from my phone.
This review is from Soundbar Setup
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 3 out of 5 stars
VERY DISAPPOINTED !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were quoted cost of $50 but charged $99.99 Also, told us the subwoofer was not working and told us to take it to Geek Squad - We have TOTAL PROTECTION - Geek Squad was HORRIBLE - this was summitted on another review - we have heard NOTHING from Geek Squad as a follow-up Would have reservations about using Geek Squad ever again - at lease in the Harrisburg East Store
This review is from Soundbar Setup
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooks a great sound bar so I can hear the TV better
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
really good set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GS Agent was able to connect my new 4k tv & 4k BR dvd player to my current sound system, and am still able to use my universal remote.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to complete the set-up for my LG soundbar. Sounds amazing and they did a good job.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good suggestions about the trouble I am having with my remote.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service on sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & communication throughout! Best Buy has really improved service and couldn’t be happier with service!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly installed wireless headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents quickly installed a wireless headphone set on my Smart TV and explained how to recharge and operate settings.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Cheers to the Geek Squad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a few tries to get everything working perfectly, but the installers were very professional and get it done.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did great, they showed up on time and made sure everything was hooked up right and even programmed my satellite remote to turn on my tv.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Fills the whole room perfectly! Actually sounds like I'm at the movie's!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really quick service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my sound bar and had me hearing better in a matter of minutes.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of the sound bar was very satisfactory
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake did a great job in the installation of all our purchases.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad answered all my questions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had wrote a list of questions, and he answered every one. He even took the time to show me what to do.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome job, awesome sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad hooked up all of my devices and were very professional. And patient in explaining it all to me. And now my shows and movies sound great!
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
The quick squad or knowledgeable and quick! Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad are very knowledgeable and quick installed everything in a timely manner! Very friendly and on time.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad put the new sound bar in and did a great job
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad installation of audio speakers/ TV’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted 4 TV’s and installed ceiling speakers, center and subwoofer for complete surround sound system.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Nightmare......I'm not savey!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a nice job....got me up and running in no time
This review is from Soundbar Setup
I would recommend this to a friend