Customer Ratings & Reviews

Josh did a great job. He was very professional and kept me advised of his planned arrival.

Soundbar Connect by the Geek Squad, staff did an outstanding job.

Highly recommend. The team did a great job hooking everything up

The Geek Squad got our printer back online and we were up and running in no time. They also paired the sound bar to my TV and remote taking the frustration out of watching TV again. Their techs truly know their stuff and for senior citizens that is a blessing.

Had geek squad install my new TV because it was so large and heavy. Installation done quickly and works flawlessly.

They came back and set up my replacement new soundbar.They did a nice job!

Amazing service with my installation of sound bar and speakers! Love the sound!!!

The agent was very helpful in showing me how to use my remote and connecting my sound bar.

Great job! Very professional and explained the whole process of connecting my WiFi to my tv to my sound system! Excellent work!

Geek Squad hooked everything up. Sounds great!!!!

Installation was good, had trouble making it work with existing system.

Being a Best Buy Total Tech Member. I have had The Geek Squad has come to my mobile home on several occasions to connect my home devices. Most of the time Free of Charge. I don't know who I would call to get my home devices installed.

The squad connected all my devices and explained everthing

The Geek Squad rep was prompt and worked hard to try to get my Bise sound bar which I purchased from you two years ago, to connect with the smart TV. He worked for about 1.5 hours and tried everything but was unsuccessful. It worked briefly but quit and did not resume. He even returned again toward the end of the day but again was unsuccessful. I gave up and ordered a new tv from you but changed my mind before delivery. Later I decided to delete the Bose app on my phone and reinstalled it. It immediately recognized the Bose 900 soundbar and now the Bose system works perfectly. The problem was with the Bose app. I am not dissatisfied with your service, your employee was sincere and worked hard to solve my problem.

Geek squad got Bose sound bar working quickly. They were on time and very professional. Would use them again.

The 2 Best Buy installers were professional, courteous, friendly, and knowledgeable. I felt there was no problem that they couldn’t solve. It was fun chatting with them during the installation and they seemed to be very concerned about the quality of their installation. Very nice job.

Set up of new receiver to a home theater system was done and conducted in a professional manner. There were no problems.

just installed yesterday, but it sounds great.. Eric was incredible. made all work & cleaned up after himself

TV was mounted quickly and efficiently. Made sure all devices were connected and working well.

Our 5 major kitchen appliances and our washer and dryer, 3 TVs, TV stands, an iMax, an Apple Book Pro 16, and an iPad are all covered by our Geek Squad protection plan. Each time I needed a repair or an answer to a question, I was given excellent service by the young techs - both at the store and during in-home visits.