4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1243 Showing 24,841-24,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast, knowledgeable, professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Goldenberg was professional,knowledgeable, and went out of his way to solve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scheduling, install and set-up was perf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew just what to do when uninstalling old and installing new tv and components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is too high for the room he mounted it in. I was doing multiple work that day with 3 Geek Squad technician and did not go back in to the last bedroom to check the height. I wish it was lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, my 85” tv looks great and is secure

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Multiple TV installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting my TV but the DirecTV remote control does not work on two of the TV’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and Courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and very professional. I'd give 5 stars, but they probably should have sent another person to help with the size of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as expensive as I had thought and just to have it done and not worry was great. An easy schedule and the crew were great and helped setup the new tv and explain how some things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians who did a great job. Asked for and listened to my preferences during installation. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the adjustability of the tv angle right and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarlC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more satisfied with the Geek Squad. They were exceptionaly professional installing my TV and removing all the litter after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cannot be beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast, so neat - Geek Squad cannot be beat! If you sign up for their tech program costs are very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job installing our TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing our 65" TV. They used our existing mount so no new holes needed to be drilled and they set up the TV and showed us how to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for non DIY people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will have geek squad install 7 tv's with wall mounts ,5 tv's for bedrooms,1 for wet bar,finally 65in with sound bar for living room,all with wires in wall all work guaranteed,works out great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Would recommend to all. They came they saw they conquered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth my money.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. From the size, colors, sound, and its solor rechargeable remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did excellent job mounting my tv. All cables and plugs are neatly disguised behind the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly workers. failed to receive charger for the Roku remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service! Very nice gentlemen that serviced us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my tv mount were very friendly and helpful. They also connected my tv to everything needed. I have never wall mounted a tv or had one this large. I love it!

    I would recommend this to a friend
Sponsored