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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1441 Showing 28,801-28,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv repair/replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the expert help r with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. We are satisfied.we really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad moved and set up my TV and equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very prompt, courteous, and efficient. I was totally satisfied and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Experience was Professional and Knowledgeable at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate. Efficient. Polite. Professional. On-time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and timely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did exactly what they are supposed to do in a timely manner. Will use this service from now on for all appliances

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Did not install quickly?!?!?!?!? WHY?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was unable to install the TV Mount and did not respond to us for 8 days. Both our Old TV and New TV were left on the floor, along with the Mount for the new TV, a new mount that we had to wait for to be installed eight days late. And parts of everything were left on our Dining room Table. NOT one of your better days to complete in a reasonable time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 55 inch TV and connected cable. Agents very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful TV agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had speedy delivery/setup & gave info on use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. A little pricey. Courteous service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Robert Jewell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, swiftness &knowledge of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Mount Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job. On time, professional & quick. Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and very personable staff. Answers all questions and gave great suggestions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were capable and friendly - and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, informative, prompt and effective. Excellent work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Tanner were very nice & helpful. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing it arrived on time and had our TV mounted on it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv and mounted my tv perfectly. In and out quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done when I was unavailable to do it myself. Work was sufficient to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent large screen TV wall mounting project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 55" TV with my existing Best Buy bracket and connected to all my devices.

    I would recommend this to a friend
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