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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting our TV. Friendly & On Time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was nice, patient, and prompt. He did a very nice & professional job mounting our new TV & TV mount to the wall. He measured twice, asked our opinion where we wanted it before completing the mounting. He cleaned up afterwards & hauled the old TV away. He set the smart TV up and taught us how to navigate on it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic! They are very professional and knowledgeable. They had my new TV up in no time and answered every question I had with all the patients that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install Works great to hand tv on a wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agents did a fantastic job mounting a 75' TV to the wall with the TV mount I provided. They were quick and thorough with connecting and setting up the TV to the AV Receiver and Direct TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal and new Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite and professional and made surety tv was installed to the height we wanted it and made sure it worked. They showed us some new functions on the tv and remote and made sure we were ok with it before they left. They took old tv out side for us and cleaned up completely after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two attempts because the first TV (bought as Like New, but had burn-in) and my installer gave excellent suggestions as to exactly which TV to get and which mount would be best for that TV with my walls.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. Mounted the TVs and sound bars and explained the controls

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Conscientious install. Very knowledgeable about products. Everything set-up efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. I wld suggest this person in the future

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great very knowledgeable and friendly. Setup TV and sound system, and a couple of apps. He showed us how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in installing mount for TV and mounting the TV. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Set-up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    angiebee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to set up was very professional and friendly. They answered all my questions, and cleaned up the boxes , papers etc. yes would use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT JOB by Geek Squad installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installers did an EXCELLENT JOB of installing our new VIZIO TV onto thecswivel wall mount! The TV and the dwall mount installation are both working EXCEPTIONAL WELL! Keep up the EXCELLENT WORK Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad expertly installed new 55 in TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent (JOE), was pleasant, friendly,and went right to work. I only had to tell him what height I wanted the TV to be (he asked), He explained what he was doing. He had to cut through 2 layers of sheet rock which wasn't expected, but he got the job done. He explained the new remote and how to get to my VCR/DVD combo, and Netflix. Overall, he is an excellent agent/worker for Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin and his coworker were excellent. They installed my 85 inch Sony tv with ease, while making sure it was perfectly centered for the room. Dustin paid attention to all the small details and was very precise. I would recommend their services again. They even cleaned up the garbage and vacuumed the floor where they did the install. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, friendly, professional, knowledgeable service provided by the crew that installed my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience. The tech was timely, very friendly and courteous and well versed in his job. I had a unique mount as I was having it placed on a 45 degree ceiling slant and he had no troubles whatsoever. Very pleased!!!

    I would recommend this to a friend