Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 32 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

78%
would recommend
to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished Beats Pill 2.0 Portable Bluetooth Speaker for its exceptional sound quality. Many users are impressed with the clear and crisp audio it delivers despite its compact size. The speaker's portability is also a hit, making it a great companion for those who love to listen to music on the go.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Protection plan, Sound quality

    Rated 4 out of 5 stars

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, purchase this as an open box and it came in excellent condition but just in case of any unforeseen issues I purchase the protection plan for $20. The sound quality is great look forward to using this daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say, good speaker but way too pricy for the quality.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    item good service poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ttried for an hour to place this order but the web site kept me in a loop. When I finally got to the pay page, I entered the credit card number it denied it but wouldn't let me in to check to see if I entered a number wrong. never gave me a confirmation number so i figured it did not go through,. then I get an email from the credit card company to call them. I told them not to put the charge through but they did anyway and after asking my daughter to order it for me I ended up with two items. It is now in dispute.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully it works great. i bought the open box to save $70. if not then i will just buy the new in box instead

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if the Beats speaker was worth all the hype surrounding it or worth the hefty price tag but it is! I bought this mainly to use on my bike. I bought the bike attachment for $20ish and I ride with it. I honestly have nothing negative to say about it. The sound quality is awesome. The battery life is equally great. It is small and compact so it doesn't get in my way on my bike. Overall, this gets an A+ from me. Plus, I just ordered another one in blue because my husband keeps stealing mine for the construction site.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ssound really good for being a small speaker i like it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Birthday gift

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to my husband as a birthday present. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters have this speaker and I enjoy the portability that it has. Very smooth and clear listening. Very spacious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little item for work or a small room. Get the bigger one the pill xl for better sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds very loud and it's great when in cleaning and doing my chores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My granddaughter loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy!! Clerk was very helpful in telling me about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pill has a really clear sound and long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift For Hubby!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had been looking at this item on Craigslist right around the month before Father's Day and I saw this refurbished one on BestBuy.com. He loved it plus I got a two-year warranty thru Geek Squad!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    NOT RIGHT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into my best buy and purchased a beats Pill with an associate and she had it mailed to my house now just so you understand the rep never advised me i was buying a used product so when i received the Pill I was surprised it was in very poor condition. The pill had someones initials across it with a black sharpie it had dirt all over it like it had been drop in the dirt and then it had large dents all over it. this is not the worst part. i went back into my local store and tried to return the item and advised that i was disappointed in the product that i would not think this was geek certified and i didn't know it was going to be used in the first place so the rep looked over the Pill and the box and went to a manager and came back and said i cant return this because the serial numbers don't match so i dont know if you just put this in the box and tried to return it!!! WHAT ARE YOU KIDDING ME so not only do you send me this now your telling me i am at fault and i am trying to swindle you!!!! WOW BEST BUY NOT HAPPY WITH YOUR CUSTOMER SERVICE AND I STILL HAVE NOT GOTTEN A REFUND AND I MAILED BACK THE PRODUCT!!! not a happy long time customer you have here but, i am hoping you best buy make this right very soon!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item works just like a new one!! great sound and ready to party like animal!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the beats pill, very crisp sound in such a small device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive Sound!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pill has excellent sound for its size. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love pill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dr beat pill listen to everyday I wish they had the big one

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great speaker for entertainment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall portable speaker to listen to music and travel with

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing for entertainment , good sound and good server too

    I would recommend this to a friend
Sponsored