Customer Ratings & Reviews

Will not charge, connect or reset to default. The were open box supposedly "Excellent" but they will not even pair

Love the sound. Comes with apple music. Agter a while thr wing tips hurt my ear

I enjoy trying out all the latest Bluetooth wireless headsets and was looking forward to reviewing these. Setup was simple, since my iPhone identified the earbuds while still in the case. With just a simple tap, they were ready to go. While the fit was secure and comfortable, I did find that the bass was not as pronounced as other manufacturer’s earbuds. I thought I could just adjust some settings, but was unable to locate any equalizer. I found that the spatial setting helped compensate for the lack of rich sound, but I would have liked to have more control over my listening experience. The coolest feature of these earbuds was the “Head Tracked” spatialized option. With the feature turned on, the sounds mimic stationary speakers and provide a unique listening experience when you turn your head. I didn’t think that the ANC (active noise cancellation) was as great as competing products, and did not notice much of a difference between ANC, transparency, or off. Even though these were not the most comfortable earbuds I have used, they struck a nice balance between comfort and securely staying put. A secure fit is important for running. I have had other brands of earbuds where I felt like I needed to keep adjusting the buds to stay in place; this affected the quality of the run. I tried eating while listening to music and they still felt pretty comfortable, without causing much discomfort in my ears. Pro Hands-free Siri access Great battery life Great spatialized sound Comfort while chewing Cons No custom lows, mids, or high with iPhone use (I believe Android allows this via app) Not much difference with ANC, transparency, or off No wireless charging I would recommend these earbuds for workouts, since they stay in place very well while having a decent sound.

I bought this with the intention that it’s a step up from the base model, but it’s actually worse than the base model. The microphone specifically is my issue. It sounds like I’m far away trying to talk and no one ever hears me. The audio is good however the microphone needs work.

Don't stay tight in ear during workout and constantly falls out no matter what size ear piece i put in.

One of the best ear buds I've ever bought they have lasted me months with no problems

The noise cancellation is the best, especially while working out or ignoring someone

They’re quiet, hurt my ears, and are insanely overpriced. You’re buying the brand name, not any kind of quality.

I exchanged my first pair for being defective, neither side would connect, could have been a fluke… but then the second pair have the same issue!! Ran through ALL tge troubleshooting steps on both pairs. Earbuds were fully charged. Reset my iphone. Then i came across a reddit post where lots of people also have this same issue. It is really disappointing how apple has done nothing to improve the beats line. Mind you I REALLY wanted these to work as i find the airpods wildly uncomfortable.

I loved the color and really loved the design but they did not fit my ears and hurt to wear. I had to return them and find something else.

Doesn’t stay in my ear. They sound ok. Wish I knew more before I jumped to buy the $200+earbuds

They are amazing. Love the sound and how well it works with an IPhone should get 5 stars. Leaving off wireless charging is a big miss at $199.

Bought these for the wife. She loves them huge improvement from the older Beats.

Best Buy Customer Review. Highly recommend if you are looking for sound quality

Great audio and ear fit. Wing slowly tore off after 5months, apple won't replace it.

Top Notch quality, sound, material, ear fitting, definitely a must have item!!!

Bought it Brand New tobuse at the gym that night and one of the earbuds was defective. Charged them both thinking that was the issue, no success. Did a software upadte thinking that would fix it, no success. Returned for a full refund, success!

Bought for my boyfriend they are loud and the noise cancel works. But the top part hurts his ear.

I had some Galaxy buds pro prior to these, and I wish I would have stayed with them.

I like only part is the notification are really low when they are being announced