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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9083 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 9,083 reviews
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud keeps disconnecting and sometimes doesn't even hold a charge. Even when Its in the charging case and plugged in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst earbuds and customer service ever. Best Buy send one to Apple Store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are getting beat !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds just dont sound very good . They fall out of my ear .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wow these suck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling sucks with these at full volume on my iPhone I could still hear peoples conversations do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats by Dre air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after 2 weeks. Constantly falling out of ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biughtvthen because people were saying they were good. I Returned them because they are horrible...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied does not stay in ear, sounds like a robot a lot Looking to return item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad connection with my iphone. I wish I can return them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnects from phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They disconnect from the phone when there is noise around

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of your ears and don’t cancel noise well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pick up my voice well while on conference calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Por Quality Sound I wouldn’t recommend it to anybody

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible BATTERY LIFE, too small, too expensive, and they’re not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD FIT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit. Kept falling out of the ear. Also must have a USB for charging. Not good either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a bad item, it’s skips. I returned it. I do have other beats and I am please with that why I purchase this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tray ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not good they kept falling out my ear and I was in fear of losing them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fall out to easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are constantly falling out at the gym at even the slightest movement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound i didn't really like. It sounded bad compare to my jabra 75 and sennheiser momentum 3

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible, these give me a head ache! They don’t represent for what beat stands for they’re just horrible

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Sound, Missing Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite buds!! Using with my Galaxy Note20 5G I have grown accustomed to the clip style for many years as they just provided the best fit and security. However the added wait for extended use was always noticeable. The Beats Fit Pro though with the fin design are awesome. They definitely are super secure in your ear and you can get the best fit with the different ear bud tips. The sound is excellent for both music and phone calls. I have had no issues out of the box when it comes to quality of sound or use. The initial pair took a bit of time as there was a firmware update and that took quite a bit longer than I would have imagined at around 10 minutes. I’m not sure if my screen going to sleep slowed it down or not? The buds are a little lacking on features though. The buttons are traditional not capacitative, however, they are the best ones I have ever used that have an ear bud style headphone; pressing the button does not jam the bud in your ear canal. It takes a very light press. At least with Android, the buttons only control the sound...or you can turn that feature off and there is no control. If you are wanting to access your digital assistant, better look elsewhere unless you have a voice command setup. Turning ON/OFF Noice Cancelation, Transparency, or either off is only done though the app. There is also a fitment test, but I didn’t quite understand what it was measuring. The fit of the stock tips was the best for me, but when doing the fitment test it fails stating I should try another tip or rotate the bud more in my ear. I thought they fit great and sound great, so I am going with my personal fitment feelings. Definitely a great set of buds, lacking on the features, but they are definitely high quality on the audio and build.

    I would recommend this to a friend
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