Customer Ratings & Reviews

They hurt the ears, very uncomfortable and they kept falling off. Not good at all.

Too big for my ears. Very uncomfortable. Customer service was great.

I bought 2 pair...wife didnt like them either, returned to store

Buffering sound that would not go away. Would not recommend to anyone. Returned this item. Also did stay in ear.

One dead earbud. I tried to get it going for a minute, then I read reviews from other users. Apparently this is a common issue. Packed them up and returned them the next day.

It was too be for my ears even with the small tips on it kept falling out

The audio quality isn’t bad by any means but the noise canceling is extremely subpar for the price and the charging case is a joke. I’d go with the AirPod Pros over these.

Not worth the money. Doesn’t hold battery charge. Wasted $200.

One earbud didn’t work. The earbuds kept fall out of the ears, the design didn’t fit me.

They didnt work, dead on arrival. I do not recommend

Do not buy these. The right side will not connect. I bought a second pair. The left side does not connect. This issue is all over the internet. Now I have to send them back to apple to repair or replace.

Not a fan of the way they feel in my ear, but I think it depends on a person’s ear shape. I returned them because they continued to fall out of my ear.

Consider this one in general on par or better than Apple’s AirPods Pro! Same: - H1 chip for easy pairing with the phone, automatic switching between sources, “find my” support to locate the set if lost Better: - Battery life - Sound (more bass but same excellent mids & heights) - ANC (even) further improved ! - Fit: they stay in the ear no matter what! Slightly worse: - Mic not as good as AirPods Pro (marginal difference, still good enough) Summary: A very welcome and nice improvement compared to Apple’s own AirPods Pro. It can be assumed that the new AirPods Pro Gen-2 next year in 2022 will set a new standard, but the Beats Fit Pro currently represent excellent value for a slightly lower price than the AirPods Pro.

Been having issues with these buds dying on me. Plugged them in and apparently not even the case charged. Don’t want to say extend the return window to allow actual use of the product, but it’s Best Buy, what did you expect?

Trash. Weak sound. Not loud at all. The beats with the cord are way better and cheaper and louder.

Gone through two sets of these headphones in one year either case and headphones not charging or headphones not connecting to each other when in use would not buy them again.

I don’t really care for these, they kept falling out of my ear so I gave them to my daughter and she complains of the same thing.

Terrible. Out of the box, the left side didn't work, but it's past the return internal (item was a gift that was opened > 14 days later) so we have to attempt warranty support.

They were not truly noise cancelling. I could still hear everything around me. They were also not made for women with small ears.

Not worth the price! Ear buds very poor quality for the price and they broke in less than 6 months. Does not work well with android products. Could not even update the earbuds. I will never buy a beats product again!