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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 557 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Beats Flex Wireless Earphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the reasonable price point and the convenience of the wireless design. However, some users have expressed concerns about the limited volume and bass, as well as instances of the earphones suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 557 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love everything about my beats flex!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats flex headphones are magnetic so you never lose anything, they fit around your neck and magically reconnect to each other like a magnetic necklace! You can answer the phone then go back to listening to Spotify playlist in one easy motion! It's easy to charge and holds its charge for a long time! I love these headphones and they're lightweight and come in many colors! Thank you Best buy for delivering to my home!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wirelees ear buds. If your needing something that is not restrictive on your neck, this is the ticket. I had samsung galaxy buds pro and they were in their case when someone walked off with them. You cant find them if they are in the case with the "find me" feature. So I lost a great pair of ear buds and they are not cheap. So, I decided I was gong to get a pair of ear buds to wear around my neck but not sacrifice quality. With beats flex, I got all the similiar quality and I wear them safely around my neck. The only difference I have noticed is, no ambient sound mode on beats flex, but the rest of the sound quality is equal to what I had before. Beats flex are comfortable to wear. When I get a phone call and I pull the magnet eat pieces apart it automatically answers the phone call. They hold a charge for my 16 hour shifts at work. They are with their money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect sound and no ear pain!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and stays in my ears comfortably with the tree style caps. The battery life is amazing and charges fast, has a little trouble sometimes with my android phone (beats prefers apple os) but over all 10 out of 10 great earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great price,excellent sound and quite sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have excellent sound. The magnetic feature is great. I wish the jump track button would be on the earbud like on the beats studio pros but the price point is great i cannot complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Need a new charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and pair, audio quality is on par with its price group. One issue, it uses a USB-C charger and cord so I have to spend an additional $15 and have to deal with one more charger

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats did ok with these headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received these headphones very quickly in the mail and happy about that. I have a set of Beats by Dre where I paid $279 and only got these is because if I’m out about I was worried about leaving them somewhere so I got these little earplugs by Dre. The sound is good and I like how it comes with different size earplugs you can use to fit in your ear. The only thing that bothers me is the length of the charging cord, only 6 inches. When I charge the headphones I have to place it on the floor or put an object to keep it from falling on the floor. Beats by Dre blew it on the length of the power cord. I will keep for or give it to my younger cousin in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My doctor Dre beats X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these at Best Buy In Evanston Illinois. I love them of them the sound quality is good and I love the way they hang around the neck with the magnetic attachment the only problem with them I have is that the battery tends to seem to run out fast fast when you're using them you don't get the full 12 hours That the Box says you do all of than that I have no problems with problems with them I would recommend them To friends for on the go and workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, good battery life . Bright color is hard to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods. I recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome alternative to AirPods (I don't like the way they fit my ears). Also, I prefer the wire between headphone design to prevent me from losing them. Also, I can't find another brand of Bluetooth headphones to work well with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Beats Flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and has a good connection, l like the way they fit

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Its ok. Just for the gym.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for the gym. Not to loud and just perfect for the gym. Haven’t tried jogging with them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great beats for a low price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift and they love them, I haven't heard them personally but they say they sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small thin and cute earphones. I also bought a second pair because my Ralphie (Kitty) ate chewed them ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved them he loved he's Christmas gift !! Love the sound on them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was satisfied with this purchase but 2 1/2 months later the thin sheath of plastic covering the wiring is shredding and detaching from the wiring. Wires are exposed and at times I hear crackling noises. I will submit a warranty claim and keep you all updated on the results of that claim. Very disappointed and it happened once before lol but they do last for 12 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get the beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, nice sound quality, nice value and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    When they work, they are awesome!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones! Unfortunately, they are no longer working. I have no idea why they quit working….when they did work they were amazing with good sound quality and the best noise cancellation I have ever experienced with a set of headphones! The battery life far exceeded my expectations and the battery life of all my AirPods! I sure wish theses would have lasted longer! I have two pair- one for work and one for home. The yellow pair no longer work but my black pair are still going strong. I think the yellow pair must have been a dud!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Fkexible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Flex headphones offer a compelling balance of quality and affordability. The sound quality is impressive, delivering punchy bass without sacrificing clarity in the mids and highs. The flexible neckband design provides comfort and convenience, making them suitable for extended wear. With a solid battery life and quick charging feature, they’re reliable for daily use. However, the lack of active noise cancellation might be a drawback for those seeking immersive isolation. Overall, Beats Flex are a commendable choice for users prioritizing sound performance and comfort within a reasonable budget.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Peoples best bluetooth headset.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is excellent, effortless connectivity, lightweight you might forget you have them on you, battery life easily over 8 hrs. and the price is down to earth.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great alternative to AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something other than AirPods to wear to they gym and these fit the bill. Since Beats are owned by Apple, they fit effortlessly into the Apple ecosystem. Set up is almost identical to AirPods as the iPhone will recognize it as soon as you turn on the headphones. I use these for running and love how secure how these feel - feels way more secure than AirPods! They sound great and are at a great price. I wouldn't mind purchasing again. My only gripe is that they headphone cable is almost too long to a point where there is too much excess that dangles on the back of your neck and that the buttons could be better.

    I would recommend this to a friend
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