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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,666 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    powerbeats2 wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast. Packaging was neat . Product was in great conditon and as described.No instruction manual but that was easy enough to find online and download. Headphones are lightweight and loud with the right amount of bass. I am completely satisfied with this purchase and would do it again and tell a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good.. expected great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well hold charge. Pretty comfortable expected wow sound. If I hold in they sound much better of course. Wish they could adjust or rotate the plug to customize fit. Refurbished price is good deal though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges really quickly. Sound quality is great. Stays in ears even during strenuous activity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is better than expected. The sound is great. I love the mobility I'm allowed during workouts. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 4 out of 5 stars

    Great Headphones for Workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, fit and bluetooth is great This is my second pair as I lost the first pair and these are refurbished. Just like the first pair, this pair on occasion becomes distorted, like I'm too far from the source of the bluetooth signal, but the source is lying right next to me. The frequency of this problem is much less, and the combination of fit, form, function and sound outweighed the concern.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The right stuff oh oh uh oh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a refurbished pair of beats wireless 2 earbuds I feel this is the best purchase I have made since I listen to my headphones at work all day the battery life is actually really good if you run these are for you if you do anything with your hands and don't like chords theses are for you they sounds great and connecting to blue tooth is a breeze I highly recommend getting these if your worried about getting refurbished don't be same quality better price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone for more than working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing my dissertation and often write in noisy locations and need music to drown out noise. I also have a pair of Beats Executives that drown out every sound but after hours of wear that become heavy and cumbersome but great on blocking noise. The Beats wireless also do a great job of blocking noise but are soooooo lightweight, minimal cord to allow for movement and easy to carry with you anywhere. I even keep them in my purse now to use when I am grocery shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beats. I purchased a refurbished pair and haven't had any problems with them. The sound quality is great. They are comfortable in my ears and stay in place while running. The battery life is good, as well. I can go to the gym several times over several days without having to charge them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    I love Best Buy's refurbished selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first time purchasing Beats that are refurbished but this pair is pretty amazing. The sound quality is super clear. The battery charge lasts me at least 3-4 uses for over an hour at least. They are super durable and really good quality. The wires are nice and thick and the controls easy to use. I do wish they had an option to become wired if necessary because I couldn't use these headphones with my pc but other that that I really enjoy these headphones! Especially for this amazing price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    great sound, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding headphones, but i'm on my second pair. both of them have earpieces that have broken. returned the first pair, just super-glued the second pair. battery life is almost exactly 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Work great for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a wireless head phone to use while working and doing other things. These are very comfortable and last for around 6hrs. Plenty of sound also from a small package. I bought them from geek squad as refurbished to save some money. Glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A+ fit, B+ sound - overall a great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had better sounding BT headphones (Jaybird X2) but these stay in place so much better that I'm not going back. The sound is more than sufficient and doesn't lose its appeal even under heavy running stress or other physical activity. Best overall BT headphones I've owned! Warning - the charge cord is really short, but standard USB connectors if you prefer something else.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Works great, love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished, was a little skeptical but decided they were warrantied so if we didn't like them, they could be returned. Price was awesome, and my husband uses them every morning at work. They stay in place nicely, cancel out noise well and are pretty clear. I thought the bass line would be a bit better, but it's not bad so it's not a deal breaker. I'd definitely buy another pair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Powerbeats 2 wireless headphones. Makes my workouts easier to manage while listening to favorite music. They actually comfortable and stay on while running or weightlifting. Of course the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Wireless

    Rated 4 out of 5 stars

    Not great for phone use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well. Bluettoth connected easily and battery charge lasts pretty long. They function well as wireless headphones, they are not intended for phone useage. They have no button functionality. You cannot hang up or answer a call without using the phone screen. It's also very difficult to switch from different devices. Volume level is adequate and buds are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great set of bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a newer, more comfortable set of wireless headphones to use at the gym and fitness centers, since I travel a lot for work, and after reading reviews of various products on various websites I settled on the Beats 2 headphones. I decided on the refurbished set to save money and haven't been happier that I went with it as they showed up looking like new with the exception of a little grease smudge, but that was cleaned up with a little rubbing alcohol and they looked like new. They've worked perfectly so far, although I haven't had to take a call using them yet, but the sound quality is excellent and I can walk at least 15-20 feet away still having good connection to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great workout headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for working out and couldn't be happier. Good sound and they stay firmly in my ear. Solid range, I'm able to leave my phone in one spot and move about the gym without interruption(30+feet). No issues when running or doing Olympic lifts

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    Amazing quality, durability & design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly specially when I'm working out they stay in place, well worth the money. You won't find any Bluetooth headphones like this anywhere else for that price, quality & look.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Earbuds, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds to pair with an Apple Watch series 2. It sounds pretty good, not great, but good. The bass leaves a little to be desired, especially since that's what Beats are known for. Though this could be because I'm using these with an Apple Watch. I would buy them again. They're comfortable and probably the best sports headphones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound, above average comfort (smaller earbuds would make it better), and very lightweight. The biggest surprise is that I can also use it in making/receiving calls and the person on the other side can hear me better than when I use my apple plug-in earbuds. As for the negatives, the silly rubber band connecting the buds rubs on my neck or gets gets stuck and pulls one way on my shirt. Also, battery power is disappointing. With 3-4 hours of battery life, I can't even complete a LA to NY flight without pulling out the old plug-ins. Also, the level of interference. Now that may speak more to Bluetooth technology then it does the headphones themselves, but I notice a lot of static in airports, gyms, etc where there's a lot going on like 2-way radios other bluetooth devices, etc. All and all, I'm really happy with the purchase, and buying them at the refurb price of $90 was even more satisfying. i wouldnt be as high on them at 150.

    I would recommend this to a friend