Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 199 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 199 reviews
  • Rated 2 out of 5 stars

    An improvement from the Solo HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Beats Solo 2 as an open box. Thought this purchase would save me money instead of paying the overpriced cost for a new pair. Unfortunately, they were delivered defective and was returned. Also was disappointed that it wasn't complete and was missing exterior packaging...only interior box, headphones & cable was included. If the headphones wasn't defective, then the Beats Solo 2 would've been a good buy...definitely worth the $130.00 paid. Best Buy return policy based on my Elite membership allowed me to return the headphones after the normal 2 weeks return period. Glad I'm an Elite Member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and great deal for open box item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these...awesome sound! I will watch for open box items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought anything refurbished and I may never again, but these work and I love them! Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price, Sound quality

    Rated 5 out of 5 stars

    Great deal!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box headphones for my daughter and she is so happy, I liked the colors and the sound, this headphones are great, and I got them for half the price of new ones! They look like New and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These live up to their reputation for being all around great headphones. They're comfortable, stylish and above all, sound great. I've owned them for about a month and put them through their paces. I was impressed with the sonic range of this model. Very nice bass and crisp treble. The foldable design is great and makes for convenient storage and transport. 4 stars overall. Saving the last star for long term durability. Will update my review in a month or so once I' see how they hold up. Rock on!

    I would recommend this to a friend
  • Cons mentioned:
    Defective, Open box

    Rated 3 out of 5 stars

    Not great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as not pleased when I purchased these headphones for my vacation. Trying to save a little money, I purchased them from "open boxed items". I didn't try them as soon as they arrived in the mail. I waited until the night before my flight, and was totally disappointed when only the right side was working. Had my husband return them to the store after I had boarded my flight without any headphones for my flights. Guess it is worth the extra money to buy new, unopened items. It may have only been this pair of headphones, but nevertheless I was very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elite product for great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a deal of the deal open box. The item came In excellent condition. It was new if you asked me, smelled new and leather was fresh! The headphones sounded awesome as well.. Highly recommend, use for gym and enjoy blocked all the background sound. I bought the 2 year replacement warrant in case it's damaged with sweat or working out.... The headphones are just so NICE, it's like wearying a fresh pair of shoes... Don't waste your time with others trying to keep up with Beats. They are best in market, why else did Apple acquire?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    For music enthusiasts, not for gym rat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable on the ears and blocks out noise. Although, probably not for working out at the gym. Open box worthy for a buy from original price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy beats for the name, so I bought ncredibles by monster good sound but headband was to thin and cracked; then purchased sol republic again good sound but went through 3 cords because of bad connections. So finally gave in and purchased beats which have been great. Very will built and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    the "beats" to listen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase. I went with the open-box condition, and still it was like new. Everything untouched, unopened in the box. I would recommend a open-box purchase with this. You can save a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    INCREDIBLE SOUND FROM BEATS HEADSET

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my refurbished Beats headphones. They make the music alive. It's like being at a concert hall - that's how powerful soundwise this headset is. I used to never consider purchasing a refurbished, but after purchasing these and using them - I would purchase open box and refurbished electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid sound reproduction, and comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do a great job with sounding crisp with good bass and are comfortable for an entire 4 hour flight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item because it was on sale. I was unsure of it being refurbished. it works just like a new one and no scratches or blemishes to indicate it was second hand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound very well made. Nice carrying case and a good selection of colors. Fairly expensive though so if you can catch a sale or open box that would save you some bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Awesome price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great sound, good for traveling. Awesome price for great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely priced refurbished product. Great sound. A little small for a big guy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 4 out of 5 stars

    Good sound - fun colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loved these -- she especially loved the color. They sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great Headphones. Steep Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the sound quality that comes with these headphones. The only problem is how expensive they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really LOVED my Beats headphones. I had always wanted a pair but never had the guts to purchase them. These were an open box and I used reward points so it worked out great ;) The rose color is super cute! The only issue I have is that it can be a bit tight on my ears when my hair is up a certain way. Besides that, I am so happy I made this purchase!

    I would recommend this to a friend