Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 22,292 reviews
  • Rated 5 out of 5 stars

    Best sounding Bluetooth headphones I've had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other headsets and all my calls the people on the other end had trouble hearing me. Once I got the PowerBeats everyone now has no problem hearing me. They are also great with listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to my phone, comfortable and the sound is excellent! Bought 3 pairs and we all love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Awesome earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and the sound quality is awesome. Easy to sync to my ipod and the fact they are wireless too,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounds great, and love that they are wireless so I don't have to have my phone connected!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphone.. Fits really well and sound quality is really great. My wife gifted it to me for anniversary.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since they were wireless via Bluetooth. Great sound and comfort. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortanle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless feature on the beats makes them ideal for working out. They are comfortable and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had trouble with earbuds as they always fall out of my ears. these stay secure!! Great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful sound in a little package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have shopped at Best Buy for years and have always been able to find what we need. Having a go to store where the employees are knowledgeable and willing to help is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can always find what we need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have shopped at Best Buy for years and have always been able to find what we need. Having a go to store where the employees are knowledgeable and willing to help is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful sound in a little package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have shopped at Best Buy for years and have always been able to find what we need. Having a go to store where the employees are knowledgeable and willing to help is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for most is pretty decent, same for battery life when fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel naked without these at the gym. Great sound, comfortable fit. Had to get a second pair for the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sound is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is amazing! They are comfortable in your ears. Battery life is good and they recharge fairly quick.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Perfection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. They are perfect for me in every way; fit, comfort and of course stylish!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Expensive junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these in December. The first one's volume control quit within a month. I returned it and was given a new one. The other one I initially bought with the first one I returned was worn about 15 times and the volume control just fell into pieces. The one I had received in exchange for the first one just went belly up too. Tried to return them both at Best Buy in Missoula. They will not do anything about it because it's out of the 1 month warranty. Funny since the very first return and exchange I made in Kalispell was 3 months after my initial purchase. When we brought that to the attention of the kid at Missoula Best Buy we just got a blank stare and it was blamed on the computer. Pathetic response and getting more and more common at Best Buy. Im done shopping there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works great sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding headphone. Battery lasts about 4 hours. Got them for 99$ great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earbuds I have had to date. The charge lasts a long time, the sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Excellent sound quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced when first released...tend to move around when working out but sound quality is amazing. I also own a pair of tour 2.0 and the sound is almost equal. Overall pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great wireless headphones. The battery lasts forever and it connects so easily to my iPhone.

    I would recommend this to a friend
Sponsored