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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22291 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 22,290 reviews
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband on Black Friday. He works out daily, therefore they are used daily. They have great sound and are noise cancelling. The convenience of bluetooth while working out speaks for itself. Very happy with these, especially at the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things! Great for running or working out and haven't had a complaint about how them since buying! My first ones got washed in he laundry so I got a second pair. The other ones still work great and I only use them when I don't want to get my new ones tangled.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are good for anything , School , working out or just jamming out . the batterie will last you longer than 6 hours if you dont use them to much and cut them off , They Are customized to sound light and really loud just by changing the earbud on them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Zero bass!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound quality. The standard Apple ear buds sound much fuller and better than these. The technology is great, the fit is good, the look is good, but what's the point of all of that if the sound quality is way too bright with absolutely no bottom end? They will cause hearing loss because the only way to hear them is to crank them up, and then you only get a crazy bright high sound which will make your ears ring. Not worth the money at all until they can produce a fuller sound. I bought these because of all the great reviews. Who is reviewing these?? Clueless people with no ear for sound quality who want to look cool for the 2 weeks of the new year they will actually work out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless bluetooth headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Powerbeats Wireless bluetooth headphones are an excellent buy. They may be expensive; however, this wireless headphone is easy to set up and I am able to use this headphone both with my iPhone as well as my new Apple Watch. I already own another headphone by Beats and I can definitely say that Beats is a great brand to consider when purchasing a headphone set, especially a wireless bluetooth headphone set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats headphones . Battery is wonderful and is fast to charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best beats earphones I have ever had. They have the best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are definitely the Best. This one has awesome sound. Excellent for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good headphones but overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a gift for my workouts. I like the sound that comes out of them, but they lack bass (which is odd as they are called BEATS), so I returned them as they were not worth 200 in my opinion. I bought a wireless pair of another company that were 30.00 online and like them better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new set of earbuds that would help me with my fitness routine. After doing some research, I purchased these Beats by Dr. Dre and they work great. The sound is amazing and best of all they stay in place while running. Definitely a good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3 or 4th pair of headphones we bought for my husband. He has complained about all the others..."falls out of my ear, doesn't fit in my ear right, moves too much when I run:" He's had these Beats for over a month and I haven't heard a complaint yet! He wore them over the weekend for a half marathon and said nothing bad about them so that's a good thing. My next pair will be Beats!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Just so so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's - Sound is very good if you are in a quiet environment. - Comfortable Con's - If you are in a fairly noisy environment, forget these. - Maybe it's just my ears but I couldn't get them to 'seal' causing too much noise coming in from around me. - Just a terrible bluetooth connection. Easy to connect but it dropped in and out so much. It's like someone continually pausing and unpausing the music. Drove me nuts. The phone was in my pocket so within like 3 feet. Just aggravating. Returning...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Bad with high bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original pair of powerbeats made by Monster and I believe they are much better. The powerbeats2 have good sound but songs with high bass, the sound has a lot of static. I believe it's due to the Bluetooth connection. I have an iPhone and these are both Apple products. One would think they would work better together. I have a new 2015 vehicle and my Bluetooth has the same issue with static in my truck. It is drastically different when wired plug in is used, whether in the vehicle or headphones. I am returning these the same day I bought them. It is not worth the money for that bad of sound. I guess it could possibly be an iPhone Bluetooth issue and I have the latest software update. Nevertheless it is not worth keeping the headphones for the money spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    no way these are 4 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    let me start by saying i didn't want beats. i had the higher end sony wireless in ear headphones that sounded pretty good but had the battery behind the neck. battery would slip off all the time. so, i bought the jaybird x2 - actually sounded better than the sony but despite trying all possible fit combinations i couldn't get good fit in one ear. so then i bought the jbl everest 1000 wireless in ear and they fit decent but not perfect. sound was okay but not great - they broke right after so i decided to these beats. i got the beats to fit okay and i liked the over the ear thing more than i expected. BUT - these headphones sound terrible. the vocal range is awful. truly awful. despite being the most expensive of all the options i tried they are easily the worst sounding headphones of the lot - by a long mile. if people are rating these headphones as 4 stars they simply haven't listened to other headphones. even assuming a bass heavy preference, these headphones suck. i can promise you that should they fit that the jaybird x2 are a vastly superior sounding headphone. the beats are comically bad. DO NOT BUY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Sounds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them just fine. They are easy to use and the sound is good. I don't think the battery life is the best, but they will last about 4 hours continuous. I like the over the ear supports so I can move and not worry about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Over the earphone great for hands free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2014 and its 2016 and these wireless earphones are great if your looking for a hands free device, music sounds clear, bass overall good, telephone feature nice, only con is price but I can live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these wireless headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in a long time. I use these at the gym and I love them while working out and running. It's so nice to finally be wireless and have no cord in my way! Great sound, fits well, and stays in! Also got a great deal $80 off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe how good this earphones are. Amazing quality and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great sound but ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second paid of beats in the last year and a half. The cord broke on the first pair . On the second pair the speaker came loose and was only hanging on by the wires. I did do a warranty claim on these. I purchased June 2015 and they broke March 2016. They asked me a few questions and mailed me a box to ship them back in. Supposedly they will be shipping me a brand new pair in the next 7 days. I hoping that I will have better luck with these. The sound quality is great and they are very comfortable! I just wish they would last longer than a few months especially when you pay close to $200 for them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    For The Price They Should Sound Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after reading many reviews that raved about the sound quality. I charged them completely and was so excited when i put them in my ear as I was expecting an amazing aural experience. They are even stylish and super comfortable. I turned on the music and was utterly disappointed! I turned the volume all the way up on my phone, adjusted the sound settings, unsynced and resynced the BT...nothing made these sound better! In fact the factory apple iphones have better sound than these headphones. I hopped on the metro and took them back as the really are not worth the money. Plus...its a good thing BB price matches...they are 30 dollars higher than retailers such as Target and BH Photo which have them at $144! So dont waste your time or money!

    No, I would not recommend this to a friend
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