Customer Ratings & Reviews

I bought this 32 days ago and now it won't turn on! The sound is excellent but considering this is priced at $199, it's a piece of junk!

I was looking for wireless earbuds that I can use to talk on the phone and use while exercising. The sound quality using the beats on phone calls is choppy. HORRIBLE. I thought maybe the problem was with the pair I had. I returned them to the Apple Store and they replaced them with a new pair under warranty. I am having the exact same problem. Yuk. Unfortunately I now have to purchase a hands free device. beats are great for listening to music. The sound quality is amazing. It's just not double duty like they claim to be.

I use these at the gym. The sound quality is ok. it seems for me to get more bass I constantly have to readjust the positioning in my ear. I don't think there worth the money.

Just make sure to keep them out of hot temperatures and away from moister and liquids, I had to learn this the hard way when they started failing on me due to the sauna. But they are pretty sweat resistant IMO.

I'm so happy with this product. I kept buying regular less expensive headphones and it just kept getting a shortage and breaking. I decided to invest into a good wireless beats brand headphones. As today my headphones haven't let me down.

Although I enjoy my headphones they are vastly over priced. It's a great device if you're an outdoors person. I bought them on sale but I would not pay the full price.

I bought this product in December, I ran a marathon with it and it was just fine. Left it in the closet for winter, and I started using it again, and that's were the problem began. It first died on me, since I had not bought the replace program I sent it back to Beat (which is now owned by Apple), they send me a package, and I sent the product to them. They apparently fixed it! But the second time using it, the problem started again! The signal disconnects, while running, and never comes back! I think they broke the waterproof seal and it is just a rubbish over priced product! You avid runners out there, avoid this product!

It worked well until the cable was broken after one year use. But that might be my fault as I put it in the car in summer.

These headphones are terrible quality! The first set broke after 1.5 months. I was using them at the gym and they stopped working. The next pair broke after 1.5 months. This time the ear bud actually fell out. I finally got my money back and bought Plantronics - BackBeat GO 2 headphones, which are AMAZING! I've had them over 2 months and love them. Seriously do not spend your money on these.

snapped in half within a year. Useless. These are cheaply made yet they are selling them at such a high price.

The earbuds are great in sound quality. The battery life could be better for continuous use. Overall they are convenient being wireless and all.

The sound is great for listening to music or audio books. Battery life is also great, as I have used these on a Marathon/Ultra. The problem is reliability. My original pair stopped working a few months after purchase, and then each refurbished pair that apple gave to me would last a couple months. My fifth pair just stopped working yesterday on a 7 mile run, and now my warranty has expired. If you sweat, steer clear of these.

These are terrible. I know with Beats that you're buying the name. I was prepared for sub par sound with more bass punch. I've had other Beats products and that's what I got. I bought these for the gym. At the time there weren't a lot of options for high end wireless buds. The way that they're made, they don't completely seal into your ear like the other wired models do. Upon further reading, that is by design so that you are aware of your surroundings. That's good and all, except that with earbuds if they don't seal you lose all the bass. Kind of defeats the purpose. Jaybirds, Sony and several others have come along now. I would suggest any of those over these. Sub par sound, no bass, no noise cancellation, uncomfortable fit that kept falling out. I'm done with over hyped Beats products.

Junk !!! The sound was aweful and no better than the $10 pair I wear to cut the grass with. While the headphones are a quality product this is pure garbage. Took them back immediately. Best Buy informed me that people are bringing these back in droves and they will no longer offer a BB warranty as the craftsmanship is substandard and they were losing money.

These headphones are great for everything. Both my husband and I have some and they are great at the gym, or when I'm doing dishes at night and the kids are sleeping, or playing loud with daddy :)

My husband give it to me for this Christmas an i was really excited of having Beats headphones. At the time to check the sound , the quality is almost the same as any regular headphone; besides that ,the headphones that comes with the samsung galaxy phones ,sound even better than these Beats. Resume, too much money to expend on a Brand, it is only a name. Don't waste you money........I will definitely return them.

I am not on my 3rd pair of these because they keep not turning on anymore after using for less than a month. Luckily best buy replaces them for me but it is time consuming!

There's a hard plastic piece that holds the earbud that is very uncomfortable. The bud didn't fit in my ear tightly. No matter how much I'd like them to work they're going back.

Sometimes it makes the phone get really hot. Is very bulky and it need to offer smaller ear buds. The sound quality is great.

I gave a 1 star review because they do fit in your ear very well and that is the only positive thing about these. I use these about 6-10 hours week and primarily for working out. I have gone through 3 sets since purchasing these. It's the same issues - either they stop turning on or the battery doesn't hold a charge. Now I am going on my 4th set and Beats/Apple will not replace them since it's past the 1 year warranty. I would not purchase these if you are looking for headphones that are built to last.