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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 22,292 reviews
  • Cons mentioned:
    Connection, Volume

    Rated 1 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection not real good , battery don't stay charge too long & they not loud like ones I had with cord

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones of all time hands down!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Best Buy ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for lots of movement during workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sounding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early Christmas gift for my wife. She really loves them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product broke.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main power button and controls stopped working in less than a month. Had to call Apple. Do not buy unless you want to deal with Apple. Miss it when Best Buy had the warranty program.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few minutes more than expected to connect the earbuds to my cell phone and devices. Called BestBuy Geek Squad for advice, but was told that I had to go to the store to get help, which is inconvenient and surprising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much. i also bought one for my best friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on a regular basis for daily workouts at the gym!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient USB Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones by Dr. Dre Beats are similar in looks with previous Beats corded headphones. Connectivity was easily established, however, the sound was only OK in my opinion, as the mid to high frequency ranges were sub par.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the earbuds do what they state they do they sound just like any other ear buds I would buy. The only exception is that I find them very uncomfortable to wear. They would hurt my ears after wearing them for 2 minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were loud but I could still hear background noises when I was at the gym. Being that it is beats by Dre product thought it would of been like the rest of the products I purchased within the same brand. Really disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. My son really enjoys these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item as a gift. It was the perfect gift.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept hearing about how great the whole line of Beats headphones were so I picked up these when they were 1/2 off ($100) figuring I can't go wrong... boy was I... wrong. They definitely didn't have the bass I was expecting, none of the inserts could keep a good seal on my ears, and bluetooth connection was shaky. I ended up buying a set of Skullcandy 2's for $40 and they sound much better than the beats.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Only lasted a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on may 4,2016. On may 15,2017 the volume button quit working. It will only turn down,not up. For 200 dollars I expected a little longer longevity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another gift for the great price. Charges quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazingly and can answer the phone theough them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overhyped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly ecstatic about these earbuds. They were a gift in which I was excited about getting. To start, I was expecting better quality sound..I'd say average audio quality at best. As for fit, they are fine for everything expect running. They won't stay in my ear for very long while running as they eventually become loose and slip so I have to constantly push them back in. I've tried all different variations from changing the ear bud sizes to bending the ear clips in various positions. That's my biggest dissapointment next to the audio quality. Overall, not worth purchasing for the price point of these particular ear buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend