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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1026 Showing 20,501-20,520 of 22,292 reviews
  • Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed. I work with power tools and found out that a pair of five dollar ear buds blocks out more of the noise then the beats did. In fact I could not even hear the music over a jigsaw while using the Beats.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Slips off neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've almost lost these several times as they easily slip off my neck. Also I had volume issues that were sort of corrected by a firmware update. Not impressed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average quality out of expensive headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not so happy about the headphone and its quality for its price. The only reason I bought this is for its fit around ears as headphones tend to fall off for me always. this one is pretty good for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had beats before and they weren't that great, I decided to give these a chance and these have been by far the worse. They're always disconnecting from my phone. Sometimes out of no where there's this buzzing noise and it doesn't come off unless I turn off the headphones. On top of that they could be fully charged but wont turn on unless I plug them into the USB again. Bose is definitely a much better brand. I will not be buying products from beats again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay, but they need to be reset after being charged. Lose connectivity when phone is in my right front pocket at times - really, they do! Phone in left front pocket helps - strange, but true.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but, not the worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats products have always been great in my opinion, however there are a couple of down falls to these. Comfort and battery life are not great at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected more. While ithey are easy to pair with my iPod, they could fit better in my ear and come out of position in my ear when I run.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 1 out of 5 stars

    They were decent quality at first...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 3 months I owned these Beats by Dre PowerBeats 2 I was pleased with the overall performance of the earbuds. I would primarily would use them at the gym and only got a solid 3 months of use before they completely stopped working. I can still Bluetooth connect them to my phone, but there is no longer any sound. Unfortunately these are marketed as exercise earbuds, so if you're looking for a nice pair of workout earbuds, defiantly look elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds don't have the greatest sound and they don't stay snug in my ears. If I were going to spend this money again on something similar, is choose a different brand. I'd expect much better sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sounds ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for all the hype of what great ear buds these are, I'm not that impressed...have used much cheaper with much better sound quality...expected much more for the price...guess we just bought the name

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just So-So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earphones after 2 days because when you are running with them on, the weight of the volume control pulls the cord to one side. This makes them uncomfortable for my primary purpose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was not as comfortable as I thought they would be. Sound was terrible. I would get static if I turned my head to one side, with my phone in my cycling jersey, well within BT range. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a beats, I thought they would be a very good headset but when lessening to music it cuts out when you move around . The mic does the same and the person's voice sometimes go digital and hard to hear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. bass is surprisingly low and treble is shrill at times. The Bluetooth works fine but the range is just average. Battery life is average. For the hype and brand expectations, it's just average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of these headphones I was not impressed, they didn't sound as good as I was expecting and you couldn't answer phones calls with them. I like my Jabra Sport Pulse headphones much better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not go for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good for music but they are very disappointing for phone calls. Several calls to apple customer service. In the middle of most calls goes to under water sound and very distorted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for a month and I hated the charging part. It would die at the gym. I returned them because my apple earphones were equivalent to this $200 earphones. Also there is a lag. When u play music, it comes up on your earphones about a second later. Which is usual because of Bluetooth. Only thing I liked about them was that it's wireless. I returned them, bought a arm band for my iPhone and now use my apple earphones. your basically payin for the brand , not the quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive and only ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't love these headphones. I had a lot of issues with the connectivity, it seemed to go in and out. It was easy to pair but didn't want to stay connected when my phone was in my pocket.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of cutouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earbuds as the music kept cutting out from my phone. I have other wireless Bluetooth headphones that work great on the same device, these were just not worth the frustration to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the product 6 months ago and having lots of issues. The volume does not always work. Also having issues with turning it on and off. Apple is aware of the issues and bad product.

    No, I would not recommend this to a friend