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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1027 Showing 20,521-20,540 of 22,292 reviews
  • Rated 3 out of 5 stars

    This is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I got this because the price was low during the black Friday sale but it is not that good. for example with Bluetooth connected and the phone is in my pocket the music cuts in and out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    quality was good not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality piece. Unfortunately the earbuds and earbuds options didn't come with a size that worked for me so I returned them. Left my ears sore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Still it is too much over priced. The earphones are nice, with good sound quality. However it is bigger than other one in the market. Better for regular use than for exercise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dre Beats... I wouldn't buy another pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my beats for Christmas and use them only when I clean house. One of the earphones goes in and out. Also the cover that's over the charge area looks like it's going to come off soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good battery, iffy sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few beats products before, and so far, these have the lowest quality sound. I have some off brand bluetooth units I got online that were a quarter of the price that sound better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth $200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea behind this product is undoubtably a great one! The product itself is too flimsy for this type of money! I bought it - roughly 3.5 weeks ago and the play and stop button is already broken. I now have to wait 4 odd weeks to have it replaced because Best Buy return policy is 14 days regardless! The button functionality is like that of the iPhones - just not as sturdy. Beats should have a better exchange policy for this type if product! In-store at least! To to top it off...Best Buy sent me through this process even though - I have purchased 2 TVs, a surround sound system, a stereo system, a PS3, a printer, 2 iPhones and an iPad in this same store without EVER returning an item! All in all...stick to the normal headphones as this process and flimsy product is not worth either the money or the hassle it comes with!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Descent headohones but you are just payin for name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I think that the headphones are mediocre, definitely nothing special with any means of the situation. I think that are solely paying for the name. Which are the Beats by Dre.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones didn't fit me at all, but seem to work for my wife, so I guess they're just not for everyone. I don't know if they sound good, I assume so, but they're too small for my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt stay secure in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the headsets I have worn over the years, these are by far the LEAST secure fitting I have ever worn. They come with 4 different ear buds, none of which fit particularly well. Additionally, the over the ear "bendable" hook really isn't all that bendable. Granted I use these to run in as well as to row in, so my head is moving while wearing them. Perhaps if I just wore these to sit at my desk all day they would stay in my ear. However, considering the number of athletes who endorse Beats, I would not expect them to be as ill-fitting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy this brand again. Within a month I had to send to Apple for replacement. In a year, just after the warranty expired, the buttons do not work. Will stick to wired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the headphones so much...they keep falling out of my ears. Also when I'm on the phone the other person can not hear me so well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    SUCKS - Completely disappointed!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For paying almost $150, you would think it would be MUCH better than your normal $10- $15 no name brands. Besides the nice job of wrapping on the ear for running, the quality is EXACTLY as a no name cheap brand. Volume is EXTREMELY light, normal deep base for Beats is non-existent, and blue tooth range crackles as soon as you get further than having the phone on you. HIGHLY recommend do NOT WASTE your $ on this product. Completely disappointed!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price witch is alot the range on them is not as as far as advertised the sound isn't as good as u would expect from a name like dr.dre I have had lots of ear buds that sounded better for less

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st pair had no base and dull sound. Dr. Dre had no beat. I returned it, no problem. Got a second pair and guess what? It worked fine for 3 charges. Base was nice. Then on the 4th charge cycle it stopped charging after a minute and wouldn't finish charging. Returned it no problem. Would never purchase again. Two duds in a row. Expensive and poor quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept of these headphone. They just don't deliver the sound that I was expecting from beats. They didn't quite fit well in my ear so the noise canceling did not work well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok. Not the best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless beats because i have bought beats head phones before and i love their quality sound. The wireless is not as i expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to hear music if your headphones won't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked great. Until they decided to one day stop charging. I googled the issue and saw many people had the same issue. Only if I had know this ahead of time. I tried, the update, and to reboot them, and nothing worked. Now I am supposed to be without headphones for up to two weeks while training for a half marathon because Apple wants to play the snail mail game for "repairing" them. I will be back at BestBuy looking at reviews and buying a different product. Don't buy these unless you enjoy temporary enjoyment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality, uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were good quality, seemed to have great wireless range, but I couldn't get used to them and found them to be annoying and uncomfortable so I ended up returning them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I both received a pair for Christmas I notice that we both use our old earphones more than these because they are inconvenient since the charge doesn't last very long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on this unit was a little disappointing. The main reason that I picked this style up wasI needed a pair of head phones that would not keep popping out of my ear when I ran.

    I would recommend this to a friend