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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1028 Showing 20,541-20,560 of 22,292 reviews
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't what I thought because the earpieces are too big for my ears. Tried the smaller fittings and still not impressed. They don't stay in my ears very well, back to drawing board.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will Do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are ok. I purchase a pair and I could get any sound from one side. I exchanged them for another one and they have been fine. Just dont get a defective pair and they will be great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for $30 with rebates and gift cards. Wife had her other Beats stolen from the car so we got another because she loved the feel and comfort of these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of these headphones I would have expected more to them, the sound is mediocre and you can't control calls with them. My Jabra Pulse sound better and have more functions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm highly disappointed with these Beats wireless earbuds. Mainly because there is an abundance of static and cutting off when I'm doing basic things like mowing the lawn or jogging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dr. Dre Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'll be honest within a month of using them the option to answer calls has stopped working! Best Buy no longer offers warranty on the electronic products for beats...no Bueno.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. I personally think there are better ear buds on the market now. Beats qualty has declined since its first release..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having after maybe a year and a half, this item just quit working all together. Okay for price I guess, but would have looked to get more extended use of them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a pair for myself and another for my boyfriend. I didn't care for the battery life. I wish they lasted longer... However my boyfriend loves them. Great for gym time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Bueno !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just brought the wireless and it won't charge less than a month And u have to deal with apple and wait till they fix it or get a new one …

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Exchanged twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband and had to have then replaced twice. Both times for not charging. I have a pair in pink that work just fine. Not sure what was wrong with his pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drops connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio drops out sometimes or skips. This happens even when youre walking with your phone in the pocket so it's not really the distance that matters for this bluetooth device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 18 months ago and the battery/bluetooth stop working. Couldn't figure out the problem. So I bought new ones. So far work great. Hoping this set lasts longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Beats brand but these could be better. Biggest issue is battery life. For the price I expected the battery to last longer than it does. Other than that, great for running

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse headfone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to buy 10 dollar headphones. I thought my first headphones are broken. Even after exchanging it has same low sound issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cord is too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound however the cord is too short for me when working out.. Your team that sold me this was awesome Roje and Jason the best!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    weren't for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were a gift, they worked good as far as sound, they just weren't comfortable for me to wear. I'm more of a headphone girl.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    At first they were great..now, not at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other day, the volume control button stopped working. Then I noticed the volume would turn all the way down and mute the sound. Yesterday, after charging them and using them for about 30 minutes, the volume turned all the way up... Thankfully I noticed the volume increasing.. I felt like they could've blown out my eardrums!!! These were purchased Oct 2015 ..10 months in and without frequent use..not worth nearly $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for 30 days and now they do not work. Seems to have same problem with many other customers. Were the best Ive had, until now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to get the these headphones! they worked really well for a few months then started losing signal and getting spotty reception. by 6 months - have to take them in.

    No, I would not recommend this to a friend