Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 865 Showing 17,281-17,300 of 22,292 reviews
  • Rated 4 out of 5 stars

    Nice set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for wireless headphones to use with my phone. Reviews looked good on this, so I thought I would give it a try. So far, have enjoyed them very much, although I have had some concerns with the range - can't get much more than 30' away before you lose signal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for someone that runs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these for about a month and so far they have been great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay for the price. A little of a disappointment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gifted this item to someone else.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't heard from the recipient so I guess that's good...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very clear sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these beats, the sound quality is good and very comfortable at first but after having them on for an hour or so they start hurting around the back of my ears. Other than that they are really good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great sound quality, but has bluetooth issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this headset at the gym regularly since I bought it on 10/14. The signal started to get choppy and it would disconnect from my phone and it would reset and reconnect. It was doing that for a week. So yesterday, I finally updated the firmware. Upon finishing updating, it wouldn't even power on. I left it alone and it eventually powered on. The problem is still there. I always have my phone on a holster when working out and use my wireless headset along with it with no problem. Now, I can't do that or else the headset will restart several times or is very choppy. It's quite unacceptable that this expensive $200 wireless headset would stay acting up after just 5 months. Worst of all, I'm stuck with it! I wish I can make an exchange, but Best Buy wouldn't let me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big Beats Fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own wired beats and now wireless beats, and these by far are my favorite. I love that I no longer have to worry about cords wrapping around my arms or equipment when working out; or cords restricting my movement. They pair perfectly with my droid phone and sound great for cellular and audio use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color was unexpected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was everything I expected. The description says red but to me the color is more coral than red. Also, I have had other ear buds for working out and these are the best I have tried so far for staying put while exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid won't take them off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review Summary says it all - my kid won't take these off. We bought the Powerbeats 2 so that we could save a little cash yet get the name the kids want and also be wireless. Worth it. Maybe he's not using them - but using them to appear he can't hear my instructions to clean up his room?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    after 2 weeks it would not charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks the earphones would no longer hold charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't fit properly... When you running ; it fells

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No that good for the price,, don't fit properly.. Fells off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Usb wire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for me to view movies from Mac computer to tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the using the Dr. Dre powerboats 2 headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt fit in ear well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like wired ones better. Dont like to have to charge them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I use them all of the time, whether it is walking the dog, working out, or just listening to music at home. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Sound is ok. Ear buds slip off when running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears a little. Had a hard time fitting them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love how it's wireless!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and connecting is great! The only downfall is that when you're wearing it at the gym you can still hear everything around you. If you're looking to block out sound I suggest the studio. which will definitely block out everything. I bought both.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another perk with the phone upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these at 50% off during an upgrade of my daughters phone. I let her have them since she wanted them so bad. Not a fan of them anymore since the ones I previously purchased fell apart on me,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looking for another type

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok but don't fit correctly was expecting a lot more

    No, I would not recommend this to a friend