Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 866 Showing 17,301-17,320 of 22,292 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Nothing special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just glad I got these on Black Friday pricing. While they seem to be good about holding power they lack volume and bass which I was expecting from beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK headphones but not much bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough lows for me and not sure I would buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the headphones. The set up was easy also. I enjoy using them while I workout at the gym and while doing yard work. It's nice not worrying about wires. I use them in the car as a Bluetooth as well. The microphone is awesome so I can talk on the phone while wearing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tried alot of different headphones these are the o

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been through many pairs of headphones and while all of.them have plus and minuses this pair replaced my wired pair for the gym and my lg tones as well. I still have the tones for emergancy use . Only compliant is that the charging cord which comes.with it is super short

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible & no low battery indicator.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh - not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were far more average than I expected them to be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were ok, sound wasn't great. was expecting more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Blue Tooth Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound - Excellent Quality - Excellent construction. This product came highly recommended to me so I bought it. A few friends checked mine out and also purchased. I also highly recommend. These wireless earbud headphones are perfect when I'm running and at the gym as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy again product did not live up to the hype

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great on these. The only thing that was wrong with them was the earpiece design. They were really annoying and gave me a rash inside my ear and it was only after a week that that happen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend likes it. It's a good work out earphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These headphones are great, but fall out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go for my run with these headphones, they fall out of my ears on a regular basis. Speakers and quality of materials are great, BUT THEY FALL OUT! When I turn my head, there seems to be some resistance, which causes them to fall out of my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest sound quality for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear background noise more than I would like

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Shattered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband has been using his and loved it, but has shattered after a year of everyday use at work. Returned mine because of that. Unfortunate bestbuy doesnt offer protection on apple products anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell the difference between other Bluetooth earphones and these with the sounds and base. Most Best Buy purchases will give an extended warranty for purchase, not Beats. You get what you get and deal with Beats customer service. Kind of a shame for $150.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for wireless headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is messy though it could be better so it self

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Beats wireless headphones to workout in. The sound quality is good (not great) for a bud headphone. However, the cord feels like it is going to pull out if I turn my head. I hope they hold up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good earplug unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the first one I had but works okay now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to replace left ear bud falling apart thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair Service - High price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control was broken. Replacement is just fine

    No, I would not recommend this to a friend