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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 22,292 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound quality cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did extensive research on earbuds before purchasing . The sound quality on these headphones is pretty good for workouts. Not great on a plane but that wasn't what they are advertised or purchased for. My biggest complaint is their overall quality. Seven months after purchase, one of the ear buds snapped off. I'm pretty careful with these, usually putting them in the case, but to have them snap off makes me think they are cheaply made. In addition the stopper that fills the charging port has never snugly fit back in the port once it was removed for charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    3 strikes your're out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound and feel great on my ears, but there is a major build quality issue. Only took 3 weeks for one of the earbuds to break. Luckily I was able to super glue it back onto the base. About a month after that the volume button cover came off so I was no longer able to adjust the volume using the head set. Finally at the 4 month mark the headphones wouldn't charger anymore. I have never had a pair of headphones break before. Giver the pair was $150 I had much higher expectations given my $12 pair I used before never let me down. I'm hoping the warranty process is easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Could be better but its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it to be beats i was looking for more out of them i will say they never came out my ear even when i was jumping rope but they wasnt loud enough for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better sound from Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of Bluetooth, but I've never been all that impressed with the sound quality. While I wouldn't say these sound "great", I really didn't think Bluetooth could even sound "good", and these are pretty decent. Happy with them so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them she wishes she got teal ones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend for HTC users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a pair of these headphones for my HTC One M9 and they would never work outside for some reason. I ended up trying to different pairs and every time I was outside the range would get cut way down. Ended up buying Jaybird X2 and couldn't be happier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound hard to fit no charging cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound. Unfortunately they are difficult to fit to the ear canal, also almost impossible to have only one in, so as to hear traffic. At the price the charging cord should be inluded.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced for the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, not good enough for the price....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds to big Effects sound quality need smaller bud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic if you live an active lifestyle. I have an issue with buds popping out of my ears when I workout. The design of the powerbeats for me is perfect, due to the fact that they wrap around my ears. As for sound quality?....well they're beats! Need I say more? 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dissappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged them when I first got them, used them for two weeks, and then tried to re-charge them. Nothing. I returned them. The sound was good, but not anything noticeably better than some of the others out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, just a letter better than apple buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting a bigger difference over reg earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out but no. Noise consolation gay ha

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great headphones but,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few days of using them I started losing the connection to my galaxy note 5. My phone is always within a couple of feet of me but the headphones would stop working until I moved the wire around.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure and grab these if you are looking for a set of headphones with telephone mic capability. I bought a cheap set of a different brand initially and was frustrated until I got these. I hated headphones before getting these and now I can't do without.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good sound quality but falling Apart after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume button fell off I don't even use them everyday

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for wireless sound which is good, but phone calls pick up a lot of background noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately years ago, I had a set of wireless, (before Bluetooth) that had an adapter that plugged into my old flip phone, that was the most comfortable and best thing I ever had. This is probably a distant second of the 30 or more I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Father's Day. He had been eyeballing them for awhile. He had the over the end ones so I didn't think he needed this as well. I kept talking him out of getting them. I saw the on sale for $99.99 and had to get them for him. Of course he loves them!

    I would recommend this to a friend