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Customer reviews

Rating 4.4 out of 5 stars with 22293 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Powerbeats2 Wireless Bluetooth Earbud Headphones favorably, particularly praising the sound quality, comfortable fit, and wireless convenience. Many appreciate the lightweight design and long battery life, although some find the price to be high. A few users experienced issues with volume control and occasional connection problems. While some noted the bass could be improved, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 868 Showing 17,341-17,360 of 22,292 reviews
  • Rated 4 out of 5 stars

    Better alternative to the Apple "pods"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with product and for the price I got it for. Would prefer this product to the pods. 1) for the over the ear loop 2) you are not going to lose these headsets while jogging. Only thing is that these are not "full noise cancellation"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth connection good not much bass though ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not the right fit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but just not the right fit for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats2 Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats2 Wireless earbuds work great with the Iphone 7. The only trouble that my son had was the sound in one of the buds got lighter than the other one. We were able to replace it within the warranty, though. The new ones are working great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound and volume of the headphones but I have A LOT of trouble with them. Most of the time the sound breaks just about every 2 seconds when I'm at the gym. Sometimes they work just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were for my son and he just loves them but after about a week of using them they won't charge anymore but Best Buy is always very helpful when I go back in with something so I'm sure they will correct and exchange for a pair that does work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it so I wouldn't keep tangling up with the headphones while working out. Many times I've dropped my phone while on the treadmill. Took a while to get use to and when you sweat alot it tends to slip out of your ear. Other than that it helps me get in the zone of my workout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    beats work good but thought would be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more for my money with quality....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is no better than a pair of 10.00 head phones. Wireless is nice, but not for the price. I really hate how low the volume is on these headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok headphones...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound, but not really up to par in the water resistancy dept. Inuse hen in the gym and they're not all that great. Command buttons already don't work after two uses. Needs work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it for running and its perfect. it stays secure to my ears and i don't have to fumble with the ear piece falling out like some of the other in-ear ear bud styles. I also bought it before the wireless 3 model came out and got a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    first bought refurb - then had to go for OEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried going inexpensive and originally purchased refurbs. Long story short - had to return the first refurb for another one, then the second refurb stoped working after 2 days - so returned that. So now that I've spent the moolah on a factory original beats2 - i can say that the sound did not "WOW" me, but they suit the purpose that I need them for which is primarily for working out at the gym. I was looking for light, low profile headphones and I go them. Very comfortable. But for the $$, I wouldve expected a better sound from them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound ok but none of the ear pieces fit my ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume, too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume output and loses signal quite a bit. Fits around ear but slightly bulky and a little restrictive. Went with bose the next purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dissapointed by beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by these pair of beats. I was expecting more bass sound, instead I got a very trebled sound, I did not like them at all, so I decided to return them to buy a pair of good sony's

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for new and experienced users!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for new and experienced users!!! Wireless features allows is definitely a "plus feature" for the product. Also, purchasing the earbuds from Best Buy is always a "plus feature" due to their return policy, product warranties, and exceptional customer service!!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    It's ok, it's just the brand you're buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they're really uncomfortable on your ears, they'll be sore. The sound quality is ok but not very loud, if I'm using these to workout I want good sound to pump to. Cheap ear plugs are louder

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these things are a total waste of money as they are just over priced headphones. However, my wife and her colleagues purchased them for her boss for Christmas. I guess she likes them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good fit for my workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried sevral brands before i bought the beats. I was surprised by the sound and functionality, i was hesitant to buy them because of the brand its a little to trendy for my taste but i am glad i bought them they are good value for your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got there for my sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after three months but Apple has a 1 year warranty on these earbuds - they replaced them and I was good to go. Sister has these as well and has not had any issues with her pair. Best to buy during black Friday when they're on sale.

    I would recommend this to a friend